Sartorius Cubis MCA125P Series - Malfunctions; Warning Messages; Troubleshooting

Operating Instructions Cubis
®
MCA 101
Malfunctions
10 Malfunctions
10.1 Warning Messages
Warning
message
Fault Cause Remedy Chapter,
page
Disp.Err. The value to be output
cannot be shown in
the operating display.
The data to be displayed is
not compatible with the set
display format.
Adjust the display settings in
the menu, e.g. resolution, unit,
decimal places.
High The device is
overloaded.
The device’s maximum
weighing capacity has been
exceeded.
Reduce the applied weight to
below the device’s maximum
weighing capacity.
15.7, 110
Low The modulation of the
weighing module’s
weighing converter
istoo low.
No weighing pan has been
placed on the balance.
A previously forgotten
weight was removed after
starting the device.
Insert the weighing pan into the
device and switch the device off
and on again.
Com.Err. The device is not
receiving any weight
values.
No communication exists
between the display and
control unit and the
weighing module.
Wait until the display and control
unit restores the communication
with the weighing module.
If the problem occurs again:
Contact Sartorius Service.
17, 121
10.2 Troubleshooting
Fault Cause Remedy Chapter,
page
The operating display
is blank.
The device is disconnected. Check the connection tothe
power supply.
6.2, 55
The AC adapter is not connected. Connect the power supply cable
to the power supply.
6.2, 55
The displayed weight
value changes constantly.
The installation site is unstable. Adjust the parameters inthe
“Ambient conditions” submenu.
7.7.4, 63
Change the installation site. 5.2, 44
A foreign object is positioned
between the weighing pan and the
housing.
Remove the foreign object.
The weight readout
displayed by the device
isobviously wrong.
The device has not been calibrated. Calibrate the device. 8.9, 89
The device was not tared before
weighing.
Tare the device.
The side or upper panel of
the motorized draft shield
does not open or close.
The operating range of the side or
upper panel of the motorized draft
shield is not functional or is blocked.
Hold down the palm-operated
key. If the problem continues to
occur: Contact Sartorius Service.