Troubleshooting
GT-Series Terminal User’s Guide - 133
Using the Terminal Command Line Interface (CLI)
The command line interface (CLI) is a program that runs within a telnet session. It
allows you to explore the actual database of users, interactions, and so forth. If your
log is not giving you very much information, you could choose to explore the terminal
through the CLI for troubleshooting purposes.
There is integrated help within the CLI, which you can access by typing
h at the
prompt. The most useful basic activities are viewing interactions that have been sent to
the host server, and viewing the total interaction list. If, for example, you are looking
for a user's punch record, and there is no record of it in the host, you should be able to
see if it actually happened by checking the interaction records through the CLI.
As with all telnet operations, the CLI is a place where care must be taken when
entering commands.
Logging in and out
Be sure to exit this client properly at all times. If you do not exit properly, it will still
be running when you leave telnet, and you will not be able to get into it again
without rebooting the terminal.
Starting the CLI
1. cd to RecogSys/Src/Python/RSITerm
2. Type python RSICLIClient.pyc and press Enter. The login prompt will appear.
3. At the prompt, enter
Schlage538 (this is the default CLI password). The CLI
prompt will then display.
Exiting the CLI
Type close at the prompt. Wait to be returned to the telnet prompt.
Viewing Help
The CLI comes with contextual help, which you can view by entering h at the prompt.
Saving the Output to a Text File On Your Computer
You can save output from the CLI session the same way you would save output from
the telnet session; in fact, using the CLI is part of the same telnet session, so you need
only enable logging for the telnet session and all CLI output will be saved there.
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