10 UNIVERSAL INTERCOM
You can have an intercom conversation with non-Sena Bluetooth headsets using the Universal Intercom function. Non-Sena
Bluetooth headsets can be connected to the Sena Bluetooth headset if they support the Bluetooth Hands-Free Profile (HFP).
The working distance may differ depending on the performance of Bluetooth headset that it is connected to. In general, it is
shorter than normal intercom distance since it uses the Bluetooth Hands-Free Profile. The Universal Intercom affects both the
phone call connection and the multipoint connection (mostly used for GPS connections for riders). You cannot use a
multipoint connection device while you are using the Universal Intercom in case as below.
1. If a non-Sena headset does not support a multipoint connection, it cannot use a phone call connection while using the
Universal Intercom.
2. As for Sena headsets, the Universal Intercom affects the multipoint connection.
3. If non-Sena headset (already paired as Universal Intercom with Sena) is turned on, then the multipoint connection is
automatically deactivated. And the non-Sena headset is automatically connected to Sena headset as a Universal Intercom.
So you cannot use multipoint connection device such as GPS, while a non-Sena headset is turned on.
4. Even though you disconnect the non-Sena headset as a Universal Intercom, it will not automatically restore the multipoint
connection. To restore the multipoint connection, you should turn off the non-Sena headset first, then try to connect to
multipoint device manually from the device screen or simply reboot the device so that it automatically connects to the Sena
headset.
10.1 Universal Intercom Pairing
The 10R can be paired with non-Sena Bluetooth headsets for Bluetooth intercom conversation. You can pair the 10R with
only one non-Sena Bluetooth headset so if you pair with a different non-Sena Bluetooth headset, the previous pairing will be
removed.
1. Turn on the 10R and a non-Sena Bluetooth headset that you want to pair with.
2. Press and hold the Front Button on the 10R for 8 seconds until the blue LED flashes rapidly. You will hear a voice prompt,
“Universal intercom pairing”.
3. Perform the operation required for handsfree pairing on the non-Sena Bluetooth headset (refer to the User’s Guide for the
headsets you want to use). The 10R will automatically pair with a non-Sena Bluetooth headset when each are in pairing mode.
10.2 Two-way Universal Intercom
You can initiate the Universal Intercom connection with non-Sena Bluetooth headsets using the same intercom connection
method as you would between other Sena headsets. You may single tap the Front Button to begin an intercom conversation
with the first intercom friend, double tap with the second intercom friend, and triple tap with the third intercom friend.
Non-Sena Bluetooth headsets may initiate the Universal Intercom connection, by activating the voice dialer or using the
redialing operation. You may also disconnect the existing connection by using the operation to end a call (refer to the User’s
Guide of the headsets for voice dialer, redialing, and ending a call).
10.3 Three-way Universal Intercom
You may make a three-way Universal Intercom connection with two 10Rs and one non-Sena Bluetooth headset. If the
intercom connection is made, all headsets connected cannot use the mobile phone call function since the connection
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