In addition to damages which may occur due to the use of the product, Sena will not be liable for damages of the product
which occur due to the following events.
In the event the product is misused or used for purposes other than its intended purposes.
In the event the product is damaged because the user does not follow the content of the product manual.
In the event the product is damaged because it has been left unattended or has undergone any other accident.
In the event the product is damaged because the user has used any parts or software which are not provided by the
manufacturer.
In the event the product is damaged because the user has disassembled, repaired, or modified it in such way as is not
explained in the product manual.
In the event the product is damaged by a third party.
In the event the product is damaged due to Acts of God (including fire, flood, earthquake, storm, hurricane or other natural
disaster).
In the event the surface of the product is damaged by use.
Warranty Service
To obtain product warranty service, send the defective product, at your expense, to the manufacturer or the seller along with
proof of purchase (a receipt that shows the purchase date, a product registration certificate of the Website, and other relevant
information). Take necessary measures to protect the product. In order to get a refund or replacement, you must include the
whole package as it was purchased.
Free-of-charge Service
Sena will provide free-of-charge repair or replacement service for the product when product defects occur within the scope of
the product warranty during the warranty period.
Charged Service
Sena will provide charged repair or replacement service for the product when the product warranty period has been expired
or when the product damage is beyond the scope of the product warranty. For further information on charged service, you
may contact the service center of Sena.
Return for Full Refund
Should you not agree to the terms and conditions explained above, you may return the product for a full refund. To get a
refund, within 14 days from the purchase date you must return the product to the seller in such a condition as it was
purchased.
Unless you return the product within 14 days from the purchase date, you will have read and agreed to all the terms and
conditions explained above, and Sena will not be liable for any claim for damages related with the product.
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