How to stop false power out alarms on my Sensaphone Telephone?
To prevent false power out alarms on your Sensaphone, increase the power Recognition Time. AC power is often subject to brief interruptions, and a short Recognition Time can trigger false alarms.
Why does my Sensaphone Telephone Model 400 not answer when called?
If your Sensaphone Model 400 will not answer the telephone when called for a Status Report or alarm acknowledgment, recheck the programming of Rings Until Answer. Some telephone systems will not allow the telephone to ring beyond 4 rings. If your Model 400’s Rings Until Answer is set at more than 4 rings, you may not be able to access the unit, try setting the Rings Until Answer to less than 4 rings. If this does not correct the problem, it may indicate telephone line incompatibility. In this case, try connecting the Model 400 to a standard, residential telephone line. The cause may be incorrectly programmed Rings Until Answer or an incompatible telephone line.
What to do if my Sensaphone Telephone Model 400 does not recognize power failure?
If your Sensaphone Model 400 does not recognize power failure, verify proper battery function by unplugging the unit and ensuring it continues to operate on batteries alone. If it doesn't, reinstall the batteries or replace them. Also, reprogram the Recognition Time to the minimum required before a valid alarm occurs. The cause may be incorrectly installed or drained batteries, or a Recognition Time setting that is too long.
Why does my Sensaphone Telephone Model 400 fail to dial out?
If your Sensaphone Model 400 fails to dial out, first recheck the programming steps. Then, switch the current dialing method from tone to pulse, or from pulse to tone. Also, reprogram the Recognition Time to the minimum duration required to create a valid alarm. Finally, ensure that the Model 400 is connected to a standard (2-wire analog) telephone line, not a digital extension to a phone system. The issue could be an incorrectly programmed telephone number, an incompatible tone or pulse setting, an excessively long Recognition Time, or an incompatible telephone line.
Why do the batteries drain prematurely in my Sensaphone Security System?
To prevent premature battery drain in your Sensaphone Security System, ensure that the unit’s AC transformer is plugged in and that full AC power is available. When storing the unit, remove the batteries.
Why can't I program temperature limits on my Sensaphone 400 Security System?
To resolve issues programming temperature limits or reading the temperature sensor on your Sensaphone Security System, start by pressing SET and CONFIGURE to program the zone to read a temperature sensor. Examine the temperature sensor wires for disconnections or breaks and connect or replace them as needed. Verify and correct any shorted wiring. Try moving the unit to a different location.
How to troubleshoot Sensaphone 400 error 1?
If your Sensaphone Security System displays “Error 1”, it means an invalid value was entered, or too much time passed without entering a value. Unlock the keypad, then make programming changes.
What causes false high temperature alarms from freezer on Sensaphone Security System?
To address false high temperature alarms from your freezer with the Sensaphone Security System, program a zone recognition time that is longer than the defrost cycle. Shorten the Call Delay or lengthen the Zone Recognition Time.
How to fix Sensaphone 400 error 2?
To resolve the “Error 2” message on your Sensaphone Security System, start by rechecking the programming of Rings Until Answer. Ensure that your Model 400 is connected to a standard (2-wire analog) telephone line, not a digital extension. If the Rings Until Answer is set at more than 4 rings, try setting it to less than 4 rings.
Why is the alarm status of an alert zone incorrect on my Sensaphone 400?
To correct an incorrect alarm status on your Sensaphone Security System, reconfigure the zone to ensure the correct zone normality. You can also increase the Power Recognition Time. Verify proper battery function by unplugging the unit and ensuring it continues to operate using batteries only. Reprogram Recognition Time.
General| Type | Environmental Monitoring System |
|---|---|
| Zones | 4 |
| Temperature Monitoring | Yes |
| Notification | Phone call |
| Communication | POTS (Plain Old Telephone Service) |
| Operating Temperature | 32°F to 122°F (0°C to 50°C) |
| Inputs | 4 universal inputs (supports temperature, humidity, voltage, current, or dry contact) |
Explains the unit's power requirements, battery backup, and recommendations for protecting against power surges.
Covers connecting the unit to a telephone line and wiring sensors to the alert zones.
Guides users through the keypad layout and essential preparation steps before programming.
Provides a step-by-step process for essential initial programming tasks for the Model 400.
Instructions for programming, interrogating, and erasing dial-out telephone numbers.
Guides on configuring zones as dry contact or temperature and enabling/disabling them.
Details programming temperature limits, scale, and calibration for temperature zones.
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