Why is SOPAS ET not communicating with my SICK NAV350 Accessories?
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Kayla BurnettAug 14, 2025
Several factors can prevent SOPAS ET from communicating with the NAV350. Here are some things to check:
* Ensure the NAV350's supply voltage is on.
* Verify the PC is connected to the NAV350 using the correct data cable for the interface type.
* Confirm the correct interface is selected in SOPAS ET, matching the PC connection.
* Check if another application on the PC is accessing the interface; if so, close the application.
* As a general troubleshooting step: turn on the PC, connect it to the NAV350, and then switch on the NAV350.
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Troy PenaAug 17, 2025
What to do if all LEDs are off and the scanner head is not rotating on my SICK Accessories?
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crawfordstephenAug 17, 2025
If all LEDs are off and the scanner head isn't rotating, it indicates a power supply issue. Check the following:
* Verify the supply voltage at the connection terminals.
* Ensure the supply cables are correctly fitted in the connection plug.
* Confirm the cables are connected to the correct terminals.
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David LeachAug 21, 2025
Why is my SICK NAV350 Accessories not detecting existing objects?
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Alexander RochaAug 21, 2025
If the NAV350 isn't detecting objects, it might be due to smoke or dust. Check the scanner head to ensure it is clean and dry.
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Maria MartinAug 25, 2025
What to do if the red LED is illuminated on my SICK NAV350 Accessories?
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kimberlybrownAug 26, 2025
If the red LED is illuminated, it means the scanner head isn't rotating and is locked. Disconnect the supply voltage and reconnect it. If the red LED remains on, inform SICK.
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Edward EdwardsAug 28, 2025
What to do if my SICK NAV350 Accessories is not transmitting a measured result?
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Mrs. Stacey FlemingAug 29, 2025
If the NAV350 isn't transmitting a measured result, it could be due to a wiring fault in the data connection. Check the wiring.
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Christopher CampbellSep 1, 2025
Why is no LED illuminated and the scanner head only rotates briefly on my SICK NAV350?
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Rebecca SmithSep 1, 2025
If no LED is illuminated and the scanner head only rotates briefly, the supply voltage might be too low. Increase the wire cross-section.
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Steven SavageSep 5, 2025
How to resolve frequent CRC errors on the RS232 interface of my SICK NAV350 Accessories?
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David DanielSep 5, 2025
If you're encountering frequent CRC errors on the RS232 interface, it could be due to data transmission timing issues. Try increasing the baud rate.
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Tina SmithSep 9, 2025
What to do if there are measurements in the near range with no objects present for SICK NAV350?
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Melissa WilliamsSep 9, 2025
If you are getting measurements in the near range when no objects are present, it could be caused by contaminated or scratched optics. Carefully clean the optics using a soft, fluff-free cloth. If the optics are scratched, contact SICK service.