85
GB
20. Trouble-shooting
If your device fails to function as required, please try this checklist first. Perhaps there is only
a minor problem, and you can solve it yourself.
DANGER! Risk of electric shock!
Do not attempt to repair the device yourself under any circumstances.
Fault Possible causes / Action
No function
• Has the device been connected to the power supply?
• Check the connection.
Flashing LED displays, but no
function
For information on the LEDs, refer to the chapter “LED ring
displays” on page 68.
Poor quality espresso
You will find tips on preparing espresso in the chapter
“Tips for the perfect espresso” on page 75.
The espresso is too cold. • Cup not preheated?
• Adjust the temperature of the coffee in the settings
(see “Espresso temperature” on page 79).
Espresso only drips out of the
portafilter16 or also flows
over the edge of the portafilter.
• Espresso powder ground too fine? Too much espresso
powder? Too firmly tamped?
• Espresso powder on the edge of the filter1/2?
• Check the hole on the underside of the filter1/2 for
blockages.
• Does the machine / brewing head
14
need to be des-
caled?
Espresso flows out of the portafil-
ter
16
too quickly and is too thin.
•
Espresso powder ground too coarsely? Not enough es-
presso powder? Not tight enough or unevenly com-
pressed?
All LED rings17,18,19 are
permanently lit. No espresso
preparation possible.
• The device needs to be descaled.
The portafilter16 cannot be
completely turned to T .
• Too much espresso powder?
• Espresso powder on the edge of the filter1/2?
Unusual pump sounds
• Is the water tank6 empty?
• Is the water tank6 inserted incorrectly?
No water or steam comes out
of the steam nozzle10.
• Is the water tank6 empty?
• Is the steam nozzle10 clogged?
• Does the machine / steam nozzle
10
need to be des-
caled?
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