SIYI VD32 - 10 After-sale Service; 10.1 To-be-repair Procedure

VD32 Remote Controller User Manual v1.2
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2020 SIYI Technology Copyright
10 After-sale Service
10.1 To-be-repair Procedure
If you meet any difficulties using SIYI Technology’s product, please consult our after-
sale service center or technical support staff on SIYI’s official website.
If it was a product defect or damage confirmed which requires a return, replace or
repair, then please proceed with after-sale service procedure steps on official
website.
SIYI Technology After-sale Service Guide
1. Please visit SIYI Technology official website: http://www.siyi.biz;
2. In “Service and Support” menu, tap on “To-be-repair Procedure”;
3. Find after-sale service center or technical support staff information and consult
them with your product issue;
4. If the issue stays unsolved after confirming with SIYI Tech, then please refer to
our after-service for filling in a “To-be-repair” form (personal repair form for
individuals, distributor repair form for distributors);
5. Send the bill with product to SIYI Technology for final check or repair;
6. If the product is confirmed damaged or defected by SIYI Technology, it goes in
repair procedure. Product will be returned to you after repairing.