12 Event messages
SMA Solar Technology AG
Operating manual STP110-60-BE-en-16 73
Corrective measures:
• Wait until the ambient conditions improve. The inverter is reconnected to the supply grid.
• Ensure that the AC and DC cables are insulated correctly.
• If the fault cannot be rectified using the indicated corrective measures, contact Service.
12.2.11 Event 013 (Sunny Portal: 1501)
Event message:
• Supply grid fault
Explanation:
The grid voltage or grid frequency is outside the permissible range and the inverter cannot be
connected properly to the supply grid.
Corrective measures:
• Wait until the value is within the normal range again. In general, the inverter is reconnected to
the supply grid when the value is back within the normal range.
• If the error occurs repeatedly, measure the present grid frequency and contact the local grid
operator concerning solutions if the grid frequency is higher than the set value.
• If the fault cannot be rectified using the indicated corrective measures, contact Service.
12.2.12 Event 014 (Sunny Portal: 103)
Event message:
• 10-minute grid overvoltage
Explanation:
The grid voltage exceeds the preset alternating voltage of the inverter over an extended period of
time.
Corrective measures:
• Wait until the value is within the normal range again. In general, the inverter is reconnected to
the supply grid when the value is back within the normal range.
• If the fault cannot be rectified using the indicated corrective measures, contact Service.
12.2.13 Event 015 (Sunny Portal: 103)
Event message:
• Grid overvoltage
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