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Scanner Scanner Operation
Code Scan
One of the benefits of performing a code scan is that you can quickly show your customer
diagnostic related issues with a pre scan report, and then after repairing the issues you can use
the post scan report to show that the repairs were completed (Figure 4-9). In addition, by using
ShopStream Connect the reports can be given to the customer and also saved for your own
records, for more information, see ShopStream Connect, on page 69.
PRE / POST Scan Importance - As many systems do not turn on the check engine light or other
indicator, performing a vehicle code scan before making any repairs may help in troubleshooting,
by identifying possible unknown issues that may be related to the present symptoms.
Performing pre and post scans also allows you to record in report format the pre-condition of the
vehicle and compare the post scan after work is complete to confirm the repairs were completed
properly.
Pre and post scan is required by some manufacturers for pre and post collision work as well as by
some insurance companies.
Figure 4-9 Typical Code Scan Report in Shopstream Connect
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