Support and Contact Information
Control and Communication Gateway Installation Guide - MAN-01-00132-1.2
Support and Contact Information
If you have technical queries concerning our products, please contact us:
support-asia@solaredge.com
Before contacting, ensure you have the following information at hand:
The communication method to the SolarEdge server
The product serial number as appears on its label. The serial number can also be viewed in the ID
Status screen, as described on page 32.
The software version, which can be viewed in the ID Status screen, as described on page 32