Sony DCR-TRV12E - Troubleshooting; Types of Trouble and How to Correct Trouble; During Recording

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If you run into any problem using your camcorder, use the following table to troubleshoot the
problem. If the problem persists, disconnect the power source and contact your Sony dealer. If
“C:ss:ss” appears on the screen, the self-diagnosis display function has activated. See page
270.
During recording
Symptom Cause and/or Corrective Actions
• The POWER switch is not set to CAMERA.
c Set it to CAMERA (p. 13, 36).
• Your camcorder automatically turns off to prevent the
battery pack from running out and to protect the tape
when your camcorder has been during recording standby
for more than 5 minutes.
c Set the POWER switch to OFF (CHG) and then to
CAMERA.
• The tape has run out.
c Rewind the tape or insert a new one (p. 12, 53).
• The write-protect tab is set to SAVE.
c Use a new cassette or slide the tab (p. 287).
• The tape is stuck to the drum (moisture condensation).
c Remove the cassette and leave your camcorder for at
least 1 hour to acclimatise (p. 296).
• Your camcorder automatically turns off to prevent the
battery pack from running out and to protect the tape
when your camcorder has been during recording standby
for more than 5 minutes.
c Set the POWER switch to OFF (CHG) and then to
CAMERA.
• The battery pack is dead or nearly dead.
c Install a fully charged battery pack.
• The viewfinder is not extended.
c Extend the viewfinder (p. 43).
• The viewfinder lens is not adjusted.
c Adjust the viewfinder lens (p. 43).
• STEADYSHOT is set to OFF in the menu settings.
c Set it to ON (p. 243).
• The setting is the manual focus.
c Press FOCUS to set to the autofocus (p. 84).
• Shooting conditions are not suitable for autofocus.
c Adjust to focus manually (p. 84).
START/STOP does not operate.
The power goes off.
The picture in the viewfinder is not
clear.
SteadyShot does not work.
The autofocusing function does
not work.
— Troubleshooting —
Types of trouble and how to correct trouble
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