DIAL-UP EFTPOS MERCHANT OPERATING GUIDE TRANSACTION PROCEDURES24
5.5 How to Process a Sale with Tip
This process is a sale with tip enabled. It is most commonly used by restaurants.
Note:
The Tip feature needs to be enabled on the terminal.
TERMINAL DISPLAY PROCEDURE
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ENTER AMOUNT
Key in the base amount and press ENTER.
SALE $25.00
ADD CASH AMT
& / OR ENTER
If ‘Purchase with Cash’ transactions are enabled
on the terminal, you can enter a cash amount
and press ENTER. The cash amount may be left
at $0.00 by just pressing ENTER.
SALE $25.00
INSERT/SWIPE CRD
Insert the customer’s chip card into the chip
card reader.
Or:
Swipe the customer’s card through the card
reader.
SALE $25.00
ADD TIP AMT
& /OR ENTER
Key in the tip amount and press ENTER.
For credit and charge cards, if tip amount is not
yet known, press ENTER only .
Note: For credit and charge cards a tip
adjustment can be performed later.
SALE $25.00
TIP $5.00
TOTAL $30.00
ENTER TO CONFIRM
Press ENTER to confirm the total of the
transaction. If incorrect press CANCEL.
TOTAL $30.00
SELECT ACCOUNT
CHQ SAV CR
Press the soft key beneath the account type
needed.
Note: For debit cards (cheque and savings)
tips need to be entered at the time of sale. An
adjustment cannot be processed on a debit card.
TOTAL $30.00
PIN & / OR ENTER
Where prompted, have the cardholder key in
their PIN and press ENTER, or just press ENTER.