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General| Category | Touch terminals |
|---|---|
| Device Type | EFTPOS terminal |
| Connectivity | Ethernet, WiFi |
| Payment Methods | Credit/Debit cards, Contactless, Mobile payments |
| Security | PCI PTS 5.x |
| Printer | Integrated thermal printer |
Step-by-step guide for processing a standard sales transaction using the EFTPOS terminal.
Instructions for dispensing cash to customers from their cheque or savings accounts.
Procedure for processing a refund for a previous valid transaction on the same card.
Steps to reverse a transaction that has not yet settled (credit/charge cards only).
Guide for processing sales transactions where a tip amount is added.
Function to reserve funds for a sale to be processed later, common for hotels/rentals.
Completing a previously made pre-authorisation transaction.
Manual or automatic process to settle all transactions and balance the batch.
How to perform transactions when host communication is lost.
Common hardware issues like terminal response, card reader, and printer problems.
Guide to understanding error codes displayed on the terminal and their causes.
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