66 DIAL-UP EFTPOS MERCHANT OPERATING GUIDE TROUBLE SHOOTING
CODE DISPLAY CAUSE/ACTION
TL DECLINED TL
●
Signature error.
XO DECLINED TIME
OUT
●
Retry the transaction.
●
Contact the Helpdesk if the problem persists.
X7 CANCELLED
SYSTEM ERROR
●
Retry the transaction.
●
Contact the Helpdesk if the problem persists.
Z1 CANNOT PAY
●
Obtain another form of payment.
Z3 ISSUER
UNAVAILABLE
●
Obtain another form of payment.
Z4 CANNOT PAY
●
Obtain another form of payment.
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