DIAL-UP EFTPOS MERCHANT OPERATING GUIDE TRANSACTION PROCEDURES30
5.7 How to Process Multiple Tip Adjustments
This function allows the operator to adjust multiple transactions without having to re-
enter the terminal password. This function is suitable when there is more than one tip
transaction that needs an adjustment.
TERMINAL DISPLAY PROCEDURE
22/05/2009 12.50
ENTER AMOUNT
Press the Function (FUNC) button.
FUNCTION? Key in 22 and press ENTER.
ADJUST PASSWORD? Key in the terminal password and press ENTER.
ADJUST
ENTER ROC NO.
Key in the ROC (Record of Charge) number of
the transaction that needs adjustment.
SALE $18.00
ENTER TOTAL AMT
Key in the total amount of the transaction
i.e. Sale plus Tip, and press ENTER.
1
SALE $18.00
TIP $2.00
TOTAL $20.00
ENTER TO CONFIRM
The terminal displays the original sale amount
with the calculated tip amount and total. Press
ENTER to confirm.
ADJUST.
TRANS ACCEPTED
The terminal has accepted the tip/adjustment
transaction. The receipt will print.
ADJUST
ENTER ROC NO.
The terminal returns to this prompt. The
operator can either enter a new ROC number or
press CANCEL to quit the function.
UPLOAD NOW? Y/N
Press ENTER to send the adjustments to the
host.
Note:
1. At this step, if you enter an amount other than the sale amount plus tip, and that
amount is less than the original sale amount, the terminal will read that entry as
being the tip amount.
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