DIAL-UP EFTPOS MERCHANT OPERATING GUIDE TRANSACTION PROCEDURES34
5.9 How to Process a Pre-Authorisation
This function is used to reserve funds for a sale to be processed at a later time.
Car rentals and hotels/motels most commonly use this function.
Note:
Pre-Authorisation transactions can only be performed on credit cards and charge
cards and only where you have been authorised to do so. Be sure to retain the receipt
as it might be required to process the completion transaction known as a checkout.
TERMINAL DISPLAY PROCEDURE
22/05/2009 12.54
ENTER AMOUNT
Press ENTER until AUTH is displayed on the
screen.
22/05/2009 12.54
C/O AUTH ECOM
Press the soft key beneath AUTH.
ENTER AUTH AMT
Key in the pre-authorisation amount and press
ENTER.
AUTH $40.00
INSERT/SWIPE CARD
Insert the customer’s chip card into the chip
card reader.
Or:
Swipe the customer’s card through the card reader.
Or:
Key in the card number, expiry date, CCV (if
available) and the terminal password and press
ENTER for manual entry.
AUTH $40.00
PIN & / OR ENTER
Where prompted, have the cardholder key in
their PIN and press ENTER, or just press ENTER.
CREDIT AUTH
PROCESSING
The terminal is connecting to the bank and
processing the pre-authorisation.
VERIFY SIGNATURE
CORRECT? YES/NO
**REMOVE CARD**
If the card was inserted, remove the card from
the reader.
If signature is required: Have the customer sign the
receipt. If the signature matches the signature on
the card, press ENTER. Otherwise press CANCEL.
CUSTOMER COPY
PRESS ENTER
Press ENTER to print customer receipt.
To Next Page
Loading...