Stanbio HemoPoint-H2 - Resetting of the Photometer

Troubleshooting
HemoPoint
®
H2 User’s Guide
53
Power adaptor problems
No plug symbol
displayed
- Power adaptor not powered from the
electrical source.
- Instrument plug not connected.
- Wrong power adaptor.
- Defective power adaptor.
->Contact Stanbio Technical Support.
Error message
“Wrong power supply"
Disconnect the wrong adaptor immediately
and connect with the correct Stanbio adaptor.
Error message
"User error, voltage too
low"
When operated with the power adaptor:
- Wrong power adaptor connected.
Problems with QC measurements and sample measurements
Test results are not
realistic.
Control blood test
result is out of range.
- Defective or superimposed microcuvette.
- Air bubbles in the microcuvette.
- Sampling error (see Section 4.1 “Taking a
sample”)
- Wrong or unsuitable control blood. Incorrect
control level.
- Cuvette holder not properly engaged; replace
cuvette holder (see Section 6.1.2 “Cuvette
holder”).
- Dirty Optical unit; clean optical unit (see
Section 6.1.3 “Optical unit”).
- Cuvette is not correctly positioned into the
cuvette holder.
- The HemoPoint
®
H2 must be only used with
Stanbio Hemoglobin n•x•t microcuvettes.
Error and information messages
Information message
"Temp. too high"
- Ambient temperature is too high. Operate the
instrument within the correct temperature
range.
Information message
"Temp. too low”
- Ambient temperature is too low. Operate the
instrument within the correct temperature
range.