51
cybercool indoor chiller original instructions
© STULZ GmbH – all rights reserved EN/09.2017/G44
Alarm message Cause for alarm Cause Elimination
EEV #: Stepper
motor error
Thecontrolmodulehasdetect-
ed a malfunction of the stepper
motor.
1.Cablebreakageorfaultycontact Checkcableandcontacts.
2.Steppermotordefective. Replace expansion valve.
eev# reliability
alarm (Carel EVD)
TheC7000controllercannot
reach the valve by the Modbus
connection.
Bus connection to the valve faulty. Checkbusconnection.
Pump # failure Pumppowerinterruptor(evtl.
also the internal pump fault
detection) has triggered.
Currenttoohigh.
Shortcircuitinthecable.
Pumpmotordefective.
Checkpumpmotoronvoltageconti-
nuityandcurrentconsumption.Check
cable.
watertemp. inlet #
too high
Theadjustedlimitvaluehas
been exceeded.
1.Setpointadjustedtoohigh. Checksetpointsetting.
2.Thermalloadbyconsumeristoo
high (with flow water control).
Checkcontrolmode.
watertemp. inlet #
too low
Theactualvalueisbelowthe
adjustedlimitvalue.
1.Setpointadjustedtoolow. Checksetpointsetting.
2.Thermalloadbyconsumeristoo
low (with flow water control).
Checkcontrolmode.
watertemp. outlet #
too high
Theadjustedlimitvaluehas
been exceeded.
1.Setpointadjustedtoohigh. Checksetpointsetting.
2.Evaporatorsoiledonwaterside.
(eventually in combination with
return water control)
Checkheattransmissionattheevap-
orator by checking the temperature
difference between flow water temp.
and evaporation temperature.
3.Condensercoilsoiledonair
side. Air inlet temperature too high.
(eventually in combination with
return water control)
Checkheattransmissionatthe
condenser by checking the temper-
ature difference between outdoor
air temperature and condensation
temperature.
watertemp. outlet #
too low
Theactualvalueisbelowthe
adjustedlimitvalue.
Setpointadjustedtoolow. Checksetpointsetting.
Phase error Phasemonitoringdevicehas
detected an error.
Phasefailure. Checkthevoltagesupply.
Water flow alarm Thewaterowislessthanthe
limit value set in the flow switch
for minimum flow.
1. All pumps have failed. Checkpumpoperation.
2.Leakageinthewatercircuit. Checkhydrauliccircuitontightness.
3.Airinthewatercircuit. Purgethecircuitbytheventvalves.
Buserror Theunitnolongerparticipates
in the bus communication.
Thebuswiringisdefectiveorincor-
rectly connected.
Checkthebuswiring.
Addressconflict A bus address has been
assigned twice.
- Oneofthetwoidenticalbusaddresses
must be changed.
External alarm in #
failure
No voltage is present at the
digital input for the external
alarm #.
1. An external device has triggered
a signal.
Dependingonthetypeofmessage.
2.Cablebreakageorfaultycontact. Checkwiring.
# stands for a number in case of several components of the same kind.