Symantec ALTIRIS DEPLOYMENT SOLUTION 6.9 SP4 - V1.0

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Deployment Solution 201

Part IV

Best Practices

This section provides details on many of the management tasks available in Altiris®

Deployment Solution™ software.

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- Table of Contents3
Chapter 1: About Altiris® Deployment Solution19
- Deployment Solution Architecture20
Part I: Planning and Installing Your Deployment System23
Chapter 2: Preparing to Install24
- Step 1: Log on to Your Deployment Server Computer as an Administrator24
- Step 2: Create a Services Account25
- Step 3: Gather Automation Operating System Install Files26
- Step 4: Obtain a License File26
- Step 5: Install .NET and MDAC26
- Step 6: Start Microsoft's Internet Information Server (IIS)26
Chapter 3 Installing27
- Simple or Custom Install27
  - Simple Install27
  - Custom Install27
- Running the Setup Program27
Chapter 4: Post-Installation Configuration29
- Step 1: Grant Full Control of the Deployment Share to Your Service Account29
- Step 2: Create Domain Join and Deployment Share Accounts29
Chapter 5: Deployment Agent Installation34
- About the Deployment Agent34
- Installing the Agent34
  - Using the Remote Agent Installer (Windows-Only)35
  - Using a Script, E-Mail Link, or Manual Installation (All Platforms)35
- Agent Auto Update37
- Troubleshooting37
Part II: Booting Computers to Automation38
Chapter 6 What Is Automation39
Chapter 7: Automation Boot Methods41
- Which Automation Boot Method Should I Use41
Chapter 8: Automation Operating Systems44
- Which Automation Operating System Should I Use44
Chapter 9: Installing and Configuring Automation46
- Configuring Automation Operating Systems46
- Configuring Automation Boot Methods49
- Deploying Automation to Managed Computers50
  - Using Automation Partitions or Boot Media50
  - Using PXE51
Chapter 10: Setting up the Altiris PXE Server53
- What Is PXE53
- Why Use PXE53
- PXE Services and Architecture54
- How PXE Works55
  - Part 1: DHCP Request and PXE Discovery56
  - Part 2: PXE Bootstrap56
- PXE Planning and Installation57
- Configuring PXE Settings59
- PXE Settings60
- Boot Options60
  - PXE Redirection61
Part III: Using Deployment Solution62
Chapter 11 Deployment Basics63
- Computers63
- Jobs63
- Creating Jobs and Tasks64
- Context Menus (Right-Click)64
- Find a Computer in the Database64
- Using Lab Builder65
- Computer Import File67
Chapter 12: Managing from the Deployment Console69
- Deployment Console Basics70
- Thin Client View of the Deployment Console73
- Software Virtualization Solution78
  - Using SVS Admin Utility with Deployment Solution79
- Extending the Tools Menu79
- Computer Filters and Job Conditions80
  - Creating Conditions to Assign Jobs80
  - Creating a Computer Group Filter81
- General Options82
- Security in Deployment Solution87
- Connecting to Another Deployment Server93
- Rejected Computers in Deployment Solution94
- Refresh Deployment Solution94
Chapter 13: Managing Computers95
- Viewing Computer Details96
- Adding New Computers98
- Managing Client Connections118
- Computer Properties119
- Remote Operations Using Deployment Solution122
- Deploying and Managing Servers134
  - Server Management Features135
  - Server Deployment Options136
- Finding a Computer in the Database140
- Using Lab Builder141
Chapter 14: Building and Scheduling Jobs145
- Viewing Job Details145
- New Job Wizard146
- Building New Jobs150
- Job Scheduling Wizard151
  - Select a Job151
  - Select a Computer or Computer Groups151
- Setting Conditions for Task Sets151
  - Order Condition Sets153
- Scheduling Jobs153
- Deployment Tasks155
- Modifying Tasks in a Deployment Job190
  - Modifying Multiple Modify Configuration Tasks191
- Creating New Script Files192
- Copy and Paste Jobs and Job Folders192
- Importing and Exporting Jobs193
- Setting up Return Codes193
- Sample Jobs196
- Dagent196
- Uninstalling Dagent197
- Upgrading Aclient to Dagent197
- Symantec Backup Exec System Recovery (BESR) Sample Jobs197
- Initial Deployment197
  - Configurations198
    - Advanced Configuration199
  - Jobs199
    - Advanced200
Part IV: Best Practices201
Chapter 15: Securing Deployment Solution202
- Part 1: Deployment Server Accounts202
- Part 2: Deployment Administrator Accounts205
- Part 3: Database Security207
  - Required Database Rights208
- Part 4: Securing Communication210
- Appendix A: Remote Agent Installer Rights213
- Appendix B: Managing Task Passwords213
- Appendix C: Managing Key-Based Agent Authentication214
  - Backing up the Server Private Key214
  - Enabling Key-Based Authentication with Redirection214
Chapter 16: Migrating Application Data and User Settings215
Chapter 17: Capturing and Deploying Disk Images216
- What Is a Disk Image216
- Imaging in Deployment Solution216
- How Imaging Works216
- Capturing Images218
- Deploying Images218
- Post-Imaging Configuration218
- Managing Images219
Chapter 18 Imagex Imaging220
- Obtaining and Installing Imagex220
- Capturing and Distributing Imagex Images220
Chapter 19: Mac Imaging221
- Creating an Automation Image221
- Configuring the Netboot Service223
  - Step 1: Configure the Netboot Image223
  - Step 2: Start the Netboot Service225
Chapter 20: Symantec® Ghost® Imaging226
Chapter 21 Software Packaging227
- Why Use Software Packaging227
- Overview of the Software Packaging Process227
- Setting up a Reference Computer228
- Appendix A: Migrating from Rapidinstall229
- Appendix B: Windows Installer Format Explained229
  - Advantages of Windows Installer230
- Appendix C: Setupcapture Guidelines232
Chapter 22 Deploying Scripts234
- Writing a Script235
- Reporting Errors237
Chapter 23: Creating an Image Distribution Framework241
- Why Use an Image Distribution Framework241
- PXE Redirection242
  - What if I am Not Using PXE242
- Tools242
- Creating a Distribution Framework242
Chapter 24: Deploying and Managing Servers246
- Server Management Features246
- Server Deployment Options247
Part V: Operating System and Platform Reference252
Chapter 25: 64-Bit Platforms253
- 64-Bit Job Conditions and Filters253
- 64-Bit PXE Boot Images & Configurations253
  - Adding Files to a Boot Disk Creator Configuration for 64-Bit253
Chapter 26 Linux and Unix Systems254
- Adlagent254
  - Installing and Configuring Adlagent254
- Distributing Software254
- Imaging Linux and Unix Filesystems255
- Linux Bootloaders255
Chapter 27 Managing Thin Clients256
- Supported Thin Client Manufacturers257
- Thin Client Operating Systems257
- Licensing Thin Clients260
Chapter 28: Windows Vista261
- Install the Deployment Agent on Vista261
  - Silent Installation261
  - Uninstallation261
- Start and Stop the Dagent Services261
- Vista Software Distribution261
- Vista Run Script Tasks262
- Vista Imaging262
Chapter 29: Mac Deployment Agent263
- Installing the Mac Deployment Agent263
- Removing the Mac Deployment Agent263
Part VI: Reference: Deployment Solution Help Files264
Chapter 30: Deployment Server Configuration Utility265
- Service Logon Account266
- General Options267
- Drive Mappings Option267
- Transport Option269
- Disk Imaging Option270
- Authentication Option271
- Connections Option271
- Debug Option272
Chapter 31: Introduction to Altiris® Boot Disk Creator273
- Boot Configuration Creation Process273
- Toolbar Description274
- New Configuration Wizard275
  - Configuration Name275
  - File Server Type (DOS)275
- Automation Partitions, Network and Automation Boot Disks283
- Set Default Pre-Boot Operating System290
Chapter 32: PXE Configuration Utility291
- Boot Menu Tab293
- Install Pre-Boot Operating System Files297
- Set Default Pre-Boot Operating System299
- New Configuration Wizard299
- PXE Server Tab308
- DS Tab309
- MAC Filter Tab310
  - Define MAC Addresses311
- Multicast Tab311
- Data Logs Tab313
- Status Tab314
- Remote PXE Installation314
Chapter 33: Altiris® Imageexplorer316
- Using Imageexplorer320
- Command-Line Switches331
Chapter 34: Installing Deployment Server334
- Platform Support334
- Enabling SQL Server 2008335
- Deployment Server Components335
- Deployment Server System Requirements340
- Simple Install for Deployment Server341
- Custom Install for Deployment Server344
- Thin Client Install347
- Component Install349
- Installing Deployment Solution Agents351
- Managing Licenses358
  - Using the License Utility359
- Installation Help364
Part VII: Technical Reference372
Appendix A Command-Line Switches373
- Job Utilities373
- Deployment Agent for Windows379
  - Aclient.exe Command-Line Switches379
  - Aclient.inp Parameters380
- Adlagent.config Parameters383
- Aclient.config Parameters387
- Deployment Agent for DOS Command-Line Switches398
- Deployment Server Install Switches405
  - Silent Install Options406
- Client BIOS Settings for Wake-On LAN and PXE412
- Command-Line Switches for the Pocket PC Agent413
- Command-Line Install Switches for Linux413
- Command-Line Install Switches for Winpe414
Appendix B: Rapideploy Technical Reference416
- Rapideploy Executable Files416
- Running Rapideploy from the Command-Line416
  - Rapideploy Command-Line Switches417
  - Using Command-Line Switches with Executable Images429
- Using File System Independent Resource Management (FIRM)429
Appendix C: Tokens: Dynamic Database Access436
- System Tokens436
- Finding the Right Token Value438
- Creating Unique Files Using Tokens439
  - Tokens439
  - Token Replacement Template Files439
    - Template File Rules440
- The Token Replacement Process440
- Custom Tokens441
Appendix D: Error Codes443
- General Error Messages444
- Client Error Messages446
- Communication Error Messages447
  - Critical Error Messages447
- Memory Error Messages449
- Partition Error Messages450
- Installer Return Codes451
Appendix E: System Jobs for Deployment Solution456
- Imaging457
  - Create Disk Image457
  - Distribute Disk Image457
- Simple Tests457
- Migrations458
- Misc Jobs459
- Pocket PC463
  - Distribute Software464
  - Install Altiris Pocket PC Agent464
- Scripted os Installs464
- Scripts471
- XP Embedded474
- Agent Update475
- Svs475
- Deployment Web Console (Web Console)475
Appendix F: Network Ports476
- Pxe Mtftp477
- PXE Manager and Pxecfg Service477
- Deployment Web Console (Web Console)478
- DB Management (Middle Man)479
- Deployment Server479
- Deployment Console (Win32 Console)480
- Deployment Agent on Windows (Aclient)480
- Deployment Agent on Linux481
- Client/Server File Transfer Port481
- Rapideploy Ports482
Appendix G: Deployment Agent Authentication483
Appendix H: Windows Registry Keys486
- Key in the Security Folder490
Appendix I: Pocket PC491
- Discovering a Device494
- Deleting a Device494
- Viewing and Setting Device Properties494
Appendix J: Managing Switches495
- Setting the VLAN for a Switch Port495
- Assigning Connectivity to a Switch Port495
  - LAN Switch Support List496
  - Using Deployment Solution Switch Add-On496
- GUI Tools496
  - Adding a Switch Device497

Symantec ALTIRIS DEPLOYMENT SOLUTION 6.9 SP4 - V1.0 - Part IV: Best Practices

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