Spectrum24 Wireless LAN Adapter Users Guide C - 1
Appendix C Troubleshooting
C.1 Windows 98SE Troubleshooting Tips
Use the tools provided by Windows 98SE and LAN analyzers (FTP Software
NETXRAY, Novell LAN analyzer) to diagnose problems. Some common
problems exhibited when the Spectrum24 WLAN adapter has not been
properly installed include:
• Windows 98SE does not recognize the Spectrum24 WLAN adapter when
installed.
– Verify that Windows 98SE PCMCIA support is installed.
– Verify the computer has a Plug and Play BIOS.
• The driver fails to load.
– A resource conflict could exist. Use the Device Manager to resolve
resource conflicts. Select the System applet from the Control Panel.
Select the Device Manager tab.
• The MU cannot associate to the Spectrum24 access point.
– Verify the adapter ESSID matches the ESSID of the AP. Refer to the
Configuration section of this document for details.
– Verify the security settings set for the access point match those
configured for the MU.
• Degraded performance from the Spectrum24 adapter.
– Verify a secure antenna connection on the Specrum24 adapter.
• Network drive mappings disappear when the laptop suspends or the
adapter is removed then reinserted. Windows 98SE does not
restore Netware network drive mappings under these conditions.
– Log out and log in again, or restart the machine to restore the
connections.
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