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Example: Calling an automated attendant
An automated attendant is an automated answering service that
requests the caller to dial the extension number they wish to call.
If an organization's PABX extensions cannot be dialled directly by
outside callers, an automated attendant can transfer external
phone calls to those extensions.
In this example, the code the trunking system requires for making
a PSTN call is 0, the automated attendant’s phone number is
5487777, and the extension the caller wants to call is 8866.
To call extension 8866:
1 Dial 05487777 (the code plus the PSTN number) and press
the PTT key, or to make the call.
2 When the trunking system has set up the call (the display reads
GO), and the automated attendant system has answered,
activate DTMF mode using either a function key or the User
Settings menu.
3 Dial 8866.
4 When your call is connected, proceed with the conversation as
you would for a normal PSTN or PABX call.
5 Exit DTMF mode, as control codes are no longer required.
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