COMMON ISSUES
34
Troubleshooting
Issue Description
No receive end tone function
Reason Description
This function is not available in software versions prior to V1.13. If needed, you can
upgrade tosoftware version V1.14 or later.
The repeater failed to decode the signaling. Please confirm if the repeater has
disabled thedecoding function.
No DC1200 signaling end tone on the
repeater.
Fault Description
Failure to power on.
Analysis
Remove the battery andreinstall it.Battery may be incorrectlyinstalled.
Solution
Removebatt or replace the battery.Battery may be depleted.
Poor battery contact due to dirt or
Clean the battery contacts. If the issue persists,
contact your dealer or authorized service center
for inspection and repair.
damage.
Charge or replace the battery.
Increase the volume by rotating the volume control
knob.
Reassemble the antenna properly after turning off the
radio.
Clean the speaker surface. If the issue persists,
contact your dealer or authorized service center for
inspection and repair.
Low battery voltage.
Low volume.
Loose or improper antenna installation
Speaker may be blocked or damaged.
Frequency or signaling settings may
be inconsistent with other members in
Set the same frequency and signaling as other
Weak, intermittent, or no sound
during reception.
members in the group.
the group.
Too far away from other members in
the group.
Get closer to other members.
Change to a new frequency or adjust the squelch
Unable to communicate with
other members.
level.
Interference from other users on the
same frequency.
Set sub-audible signaling for all radios in the group
to prevent interference. However, the signaling
settings must be changed on all handheld terminals
within the group.
No sub-audible signaling set.
Other call sounds or noise
appear in the channel.
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