89
Problem Shake Side
Probable Cause
Soft Serve Side
Probable Cause
Either Side
Probable Cause
Corrective Action
No product is
being
Low on mix. The MIX
OUT light is on.
Add mix to the mix hopper. Return to AUTO
mode.
dispensed.
The power switch is in
the OFF position.
Place the power switch to ON and select
AUTO.
Machine not in AUTO
mode.
Select AUTO and allow machine to cycle off
before drawing product.
Beater motor is out on
reset, BEATER
OVERLOAD message
displayed.
Call an authorized service technician.
The pump motor is not
running in the AUTO
mode.
Push the pump reset button. Check pump
motor is operating when the d raw valve is
raised.
Freeze-up in mix inlet
hole.
Call an authorized service technician.
The mix pump ball
crank is broken.
Call an authorized service technician.
The feed tube or the
check ring are not
properly installed.
Make sure the feed tube and the rubber
check ring are properly installed.
Menu is displayed
making flavor select
keys inoperative.
Exit menu to restore control keys to normal
function.
Draw valve not
opening.
Draw valve not aligned with actuator bracket
when freezer door installed. Reassemble
with correct alignment.
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