Troubleshooting GuideModel PH90 70
Problem Shake Side
Probable Cause
Soft Serve Side
Probable Cause
Either Side
Probable Cause
Corrective Action Page
Ref.
5. The product is too
thick.
a. Not enough syrup
- 1 fl. oz. (30 ml.)
in 5 seconds.
a. Calibrate the syrups. Ensure the
syrup tanks have an adequate
syrup supply.
50
b. Insufficient mix in
the freezing
cylinder.
b. Check the air/mix pump
assembly. Mix inlet tube must
be fully submerged in mix.
34
c. Improper priming
procedures.
c. Drain the freezing cylinder and
re- prime the machine.
40
d. Air/mix pump
incorrectly
assembled.
d. Follow assembly procedures
carefully.
34
e. The viscosity
control is set too
cold.
e. Call service technician.
---
f. Freeze- up in mix
inlet hole.
f. Call service technician.
---
6. Product is too
soft.
a. Too much syrup -
1 fl. oz. (30 ml.) in
5 seconds.
a. Calibrate syrups.
50
b. Draw rate is set
too fast.
b. Adjust draw rate of 5 to 7- 1/2
oz. (142 g. to 213 g.) of product
by weight every 10 seconds.
17
c. Outdrawing
capacity of
freezing cylinder.
c. Continuous draw rate is
approximately one 16 oz. (473
ml.) shake by volume every
15- 20 seconds (15 cones).
---
d. Inadequate air
space.
d. Minimum of 3” (76 mm) of
clearance around all sides.
2
e. Dirty condenser or
air filters on air
cooled units.
e. Clean regularly.
65
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