6 Application Note
DC310036
7
Appendix
7.1
Warranty
Thorlabs GmbH warrants material and production of the DC3100 for a period of 24
months starting with the date of shipment. During this warranty period Thorlabs
GmbH will see to defaults by repair or by exchange if these are entitled to warranty.
For warranty repairs or service the unit must be sent back to Thorlabs GmbH
(Germany) or to a place determined by Thorlabs GmbH . The customer will carry
the shipping costs to Thorlabs GmbH, in case of warranty repairs Thorlabs GmbH
will carry the shipping costs back to the customer.
If no warranty repair is applicable the customer also has to carry the costs for back
shipment.
In case of shipment from outside EU duties, taxes etc. which should arise have to be
carried by the customer.
Thorlabs GmbH warrants the hard- and software determined by Thorlabs GmbH for
this unit to operate fault-free provided that they are handled according to our
requirements. However, Thorlabs GmbH does not warrant a faulty free and
uninterrupted operation of the unit, of the soft- or firmware for special applications
nor this instruction manual to be error free. Thorlabs GmbH is not liable for
consequential damages.
Restriction of warranty
The warranty mentioned before does not cover errors and defects being the result of
improper treatment, software or interface not supplied by us, modification, misuse or
operation outside the defined ambient conditions stated by us or unauthorized
maintenance.
Further claims will not be consented to and will not be acknowledged. Thorlabs
GmbH does explicitly not warrant the usability or the economical use for certain
cases of application.
Thorlabs GmbH reserves the right to change this instruction manual or the technical
data of the described unit at any time and without notice.
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