Features
End After Call Work
Strata DK ACD Agent 2/99
17
➤ To automatically activate After Call Work
➤ To automatically deactivate After Call Work
➤ To end the After Call Work time period
➤ Complete your ACD
call.
The After Call Work time
remaining is displayed in
one-second increments.
➤ Make/receive a PBX
call
...or a non-ACD call.
After Call Work is
automatically deactivated and
your LCD displays your queue
and agent group number, date,
day of the week, and the time.
➤ Press
+(
...or a [DN] +
&'(
...or go off hook, then
on hook.
After Call Work is deactivated
by you.
Your LCD displays the queue
number, agent group, date, day
of the week, and the time.
JUL 27 TUE 02:27
QUE#000 AGT GP01
JUL 27 TUE 02:27
QUE#000 AGT GP01