Introduction
Conventions
iv
Strata DK ACD Agent 2/99
Conventions
Note Elaborates specific items or references other information. Within some tables,
General Notes apply to the entire table and numbered Notes apply to specific
items.
Important! Calls attention to important instructions or information.
➤
Letters in [brackets] represent buttons which have Directory Numbers on them.
For example:
The left column gives
you single or
numbered steps that
you need to perform a
procedure.
The right column gives the immediate response to your
action. This column also includes additional notes and
comments.
[PDN] represents a Primary Directory Number (also known as an
Extension Number for your telephone.
[PhDN] represents a Phantom Directory Number button (an additional
Directory Number).
[DN] represents a Directory Number button (also known as an Extension
or Intercom Number). Whenever [DN] is used in this guide, it
means the user can use any [PDN], [SDN], or [PhDN].
represents buttons on a telephone.
~ means “through”
+ is used for multiple key entries.
➤ denotes the step in a one-step procedure.
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