TVP-SP2 User’s Guide
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Q6. I got an Unknown User message on the LCD when I press the
Contact/Calling List key.
A6. The message appears due to that the USB Speakerphone is still loading the list
from Skype. This may occur if you press the Contact/Calling List key soon
after you login to Skype or plug the USB Speakerphone. As the USB
Speakerphone needs little time to load the data from Skype, wait a moment to
let the USB Speakerphone finish loading the list before you press the
Contact/Calling List key to avoid this problem.
Q7. I got a Skype error “Problem with recording Device”.
A7. This may occur if you hot unplug the phone while phoning. Avoid hot
unplugging while phoning.
Other Problems
Q8. On the LCD, I loaded my target contact a few minutes ago but I didn’t make the
call. Later, since the LCD stays on that contact with an online indicator, I press
the dial key trying to make a call but the call cannot be made.
Q8. It could be that the contact has gone offline during the time elapsed. You should
return to the main screen and press the Contact List key again to refresh the
contact list.
Q9. In Skype window, I’ve changed the sound alert to use a preferred wav file for an
incoming call. But when USB Speakerphone is ringing on an incoming a call, it
still uses the phone’s ring tone.
A9. Note that the ring tone is controlled on the device side while sound alerts on
Skype side. When receiving a call, both ring tone and sound alert could be
heard. The ring tone is heard from the USB Speakerphone and is much louder.
Your customized sound alert is heard from the phone’s speaker.
Q10. I cannot use the USB Speakerphone with Skype in Windows 98/ME.
A10. Skype doesn’t support Windows 98/ME. To use the USB Speakerphone with
Skype under Windows, you should be under Windows 2000/XP. For the
information on compatible operating system and system requirements, please
visit the Skype website.
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