TSI Instruments Q-Trak XP - Chapter 13 Troubleshooting

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CHAPTER 13
Troubleshooting
Table 2 lists the symptoms, possible causes, and recommended
solutions for common problems encountered with the Model 7585. If
your symptom is not listed, or if none of the solutions solves your
problem, please contact TSI
®
Incorporated.
Table 2: Troubleshooting the Model 7585
Symptom
Possible Causes
Corrective Action
Blank display
Depleted battery
Plug in AC adapter to charge
battery
Damaged display unit
Return to TSI
®
for service
Battery will not
charge
Damaged battery
Replace battery
Battery disconnected
Connect battery in battery
compartment
Touch screen
display not
responding
Instrument software
issue
Press the power button for 10
to 12 seconds to turn off the
instrument. Then press the
power button to turn the
instrument back on.
Damaged display unit
Return to TSI
®
for service.
Gas sensor is
installed, but not
visible in the
Sensors page
Sensor was installed
while the instrument
was powered.
Power cycle the instrument.
Damaged sensor
Install sensor in another
location in the sensor module.
If the sensor continues not be
detected. Contact TSI
®
to
service or replace the sensor.
If the warranty period has
expired it may be necessary to
purchase a new sensor.