TSI Instruments Q-Trak XP - Page 81

Operation and Service Manual 67
Symptom
Possible Causes
Corrective Action
While powering
the Q-Trak™ XP
monitor the
instrument
unexpectedly
powers off.
Battery power is fully
discharged.
Charge battery with supplied
power supply.
Replace battery.
Battery temperature
sensor measures a
temperature greater
than 60°C.
Place the Q-Trak™ monitor in
a cooler environment and wait
approximately 15 minutes.
Then power instrument.
Replace battery.
Battery temperature
sensor measures a
temperature less
than -20°C.
Place the Q-Trak™ monitor in
a warmer environment and
wait approximately 15 minutes.
Then power instrument.
Replace battery.
Unable to
connect
TrakPro™ Ultra
software to
Q--Trak™ XP
monitor via
USB-C cable.
USB-C cable is
damaged.
Use another USB-C cable.
Q-Trak™ XP monitor
is connected to a
Wi-Fi
®
network.
Disconnect Q-Trak™ XP
monitor from Wi-Fi
®
network
then connect TrakPro™ Ultra
to Q-Trak™ XP monitor via
USB-C cable.
Alternatively, use Wi-Fi
®
network to connect TrakPro™
Ultra to the Q-Trak™ XP
monitor.
Unable to
connect
TrakPro™ Ultra
software to
Q-Trak™ XP
monitor via
Wi-Fi
®
.
Router assigned the
same IP address to
the Q-Trak™ XP
monitor and another
device.
Reboot the Q-Trak™ XP
monitor.