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Unitree B1 - Warranty and Service Scope

Unitree B1
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B1 User Manual
© 2022 All rights reserved, Unitree Robotics 42
Warranty Period Description
1) After the users purchase the whole B1 robot and other related products, the whole robot is guaranteed for one
year, and the warranty period starts from the day the users receive the goods.
2) If the Unitree Robotics product the users purchased has exceeded the warranty period, they can also extend the
original maintenance period by purchasing services.
3) During the maintenance period of one year, the customers have the right to obtain corresponding services from
Unitree Robotics.
4) During the warranty period, without the permission of Unitree Robotics, unauthorized modification, disassembly,
opening of the shell, etc. occurs, the warranty period will be invalid directly.
5) Repair or replacement parts will be delivered within 20 days after receiving the customers’ bad parts.
For specific products that can be purchased, please consult local service sales agency!
Service Scope
According to the specific situation, we will carry out corresponding maintenance or parts replacement for the Unitree
Robotics products the users purchased.
Services may not be provided as required due to the following circumstances:
1) Unexpected situations caused by force majeure (such as: fire, flood, earthquake, lightning strike, etc.).
2) Deterioration of service conditions caused by social problems (such as turmoil, war, strike, government regulation,
etc.).
3) The service cannot be implemented due to interruption of energy supply (such as electricity, water supply, oil,
etc.).
Damage to production equipment of Unitree Robotics caused by the following reasons does not belong to the
scope of service commitment:
1) The equipment produced by Unitree Robotics is damaged due to force majeure events (natural disasters, fires,
wars, etc.).
2) Equipment damage caused by natural loss and abrasion.
3) Direct damage is caused because the onsite operating environment (such as humidity) or external factors (such
as external electromagnetic interference and internal interconnection device fault) cannot meet the environmental
requirements as prompted.
4) Large-scale hardware or data damage to production equipment of due to intentional or negligence, improper use
or deliberate sabotage.
5) Damage caused by failure to operate the production equipment of Unitree Robotics according to the operation
manual of the equipment.

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