B1 User Manual
© 2022 All rights reserved, Unitree Robotics 43
6) Damage to the system caused by the customers or third parties, including unauthorized relocation and installation
of the system without complying with the requirements of Unitree Robotics; Damage caused by unauthorized adjustment,
modification, or deletion of identification marks without following the requirements of Unitree.
7) Altered or marked the product equipment itself without permission according to the requirements of Unitree
Robotics.
8) System damage caused by the customers’ own infrastructure.
9) Equipment whose hardware or software has been modified without authorization of Unitree Robotics.
Disclaimer
1) Unitree Robotics does not provide any explicit or implied commercial and technical guarantees not involved in
this article.
2) Unitree Robotics does not guarantee that the products / services provided are completely free from defects and
fully meet the customer's requirements. It also does not guarantee that Unitree Robotics can completely repair these
defects.
3) In any case, Unitree Robotics shall not bear legal liability for direct or indirect economic losses to the customers
due to this service specification, and the maximum compensation amount of Unitree Robotics for losses to the customers
caused by its own product liability shall not be higher than the amount paid by the customers for the products/services.
4) The purchased parts are not within the scope of services included in this service specification.
5) No on-site services are provided for terminal products and accessories.
6) The maintenance service provided by Unitree Robotics for more than one year is an optional service. The
customers can choose whether to purchase related services and choose when to terminate them. If the customers choose
to purchase related services, it means that the customer allows Unitree Robotics to access, collect and process information
related to faults, detection, positioning and debugging when providing services. Unitree Robotics will access and process
relevant information in accordance with the customers' request under the premise of the customers' consent, and the
information will only be used to provide maintenance services. Since the users are the controller of such information,
Unitree Robotics cannot confirm whether such information contains customers’ confidential information or personal data,
and the customers shall guarantee that it will obtain or retain all necessary consents, licenses, authorizations ( "Agree") is
used to allow Unitree Robotics to provide this service, so that Unitree Robotics will not violate applicable legal
requirements, the customers' privacy policy, or the agreement between the customer and the user when providing related
services. Unitree will take reasonable measures to ensure the security of such users information, but Unitree Robotics is
not responsible for direct or indirect responsibility for the act of obtaining and processing such information in the process
of providing services.
Other Detailed Rules
1) When you send the product to Unitree, you need to bear the mailing fee in advance.
2) After receiving the defective products, you need to guarantee, Unitree Robotics will test the products to determine
the problems and responsibilities. If it is a quality defect of the product itself, Unitree Robotics will be responsible for the
cost of testing, materials, labor, and express delivery.
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