C25A Motor Encoder index
missing
Joint’s encoder system
mechanical problem
a) Do a Complete rebooting
sequence.
b) If this happens more than
two times in a row, replace
joint
c) Contact your local UR
provider
C26A Motor Encoder index
drift detected
Joint’s encoder system
mechanical problem
a) Do a Complete rebooting
sequence.
b) If this happens more than
two times in a row, replace
joint
c) Contact your local UR
provider
C27A Calibration data is
invalid or does not
exist.
Calibration needed a) Do a Complete rebooting
sequence.
b) If this happens more than
two times in a row, replace
joint
C29A Online Calibration
data checksum
failed
a) Do a Complete rebooting
sequence.
b) If this happens more than
two times in a row, replace
joint
C30A Master received
data from too many
joints
C31A Caught wrong
message (not from
master)
Serial communication
problem with joint
Check black 2-wire
connectors and wires on
joints
C32A Flash write verify
failed
C33A Calibration flash
checksum failed
C34A Program flash
checksum failed
Update Firmware
C34A0 Program flash
checksum failed
during bootloading
Update Firmware
C34A1 Program flash
checksum failed at
runtime
Update Firmware
C35A Joint ID is undefined
Service Manual 99 UR3
7.Troubleshooting
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