User Manual
Your Trustworthy Industrial IoT Partner www.pusr.com
2.9. Reload factory settings button
Press the “Reload” button (inside a small hole) on the back panel for 3-15 seconds and then release or follow the procedure in
Section 3.1.9, to restore the USR-M100 gateway to the factory default settings.
2.10. Technical support and assistance
Please visit the USR IoT website: https://www.pusr.com where you can find the latest information about the product.
Contact your distributor, sales representative, or PUSR's support center:
http://h.usriot.com/index.php?c=frontTicket&m=sign for technical support if you need additional assistance. Please have the following
information ready before you submit a ticket:
– Product model
– Description of your peripheral attachments
– Description of your software (firmware version, application,function description,etc.)
– A complete description of the issue and steps to reproduce
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