Allocation
Error codes
Troubleshooting errors during the allocation process
Error code Explanation Troubleshooting
Error-20 Problem with reading, the tem-
perature values read are too
inconsistent or have too large
variations.
●Poorcontactfromthethermocoupletotheboard
●Defectivethermocouple
●DefectiveA4board
Error-17 Time limit is reached,
thermocouple not detected.
Despite heating no rise in
temperature was detected
during the set period of time.
●Electrical power > Missing phase? Before /
Afterthemaincontactor?
●SSRfault?Commandfromtheboard?
●Faultwithathermocoupleorthecorresponding
board
●Energyoptimisationsystem(Sicotronic)
●Faultwithaheater,faultywiring
Error-15 Thermocouple already assigned ●Twoheatingzonesaredenitelyactiveatthe
same time, check the wiring
Error-14 Process complete but non-viable
●Certain temperature measurements are
suspect, the allocation may not be reliable
●Checkthewiring
Error-13 Measured temperatures greater
than 150°C
●Starting temperature is too high, repeat the
test,coolingthepanrst.T°<50°Cpreferably
●SSRshortcircuited
●Defectivethermocouple
Error-12 2 thermocouples detect the
same heating zone
●Wiringfault,checktheSSRwiring,andheater
wiring if appropriate
IX.13
v03 • July-2016 • Hen
Heating system module
Line Units Serial number (starting from) Sw Revision
VCCM
VCCWE
All ExxXH1009xxxxxxx