The VX 820 PINpad is the customer unit and is operated by the card holder during the transaction.
Components of VX 820 PINpad
1 Touchscreen The touchscreen displays messages, touchscreen buttons and options to
be selected by the card holder (e.g. the message ‘YOUR CARD PLEASE’).
Refer to section 3.3 for more information about the touchscreen.
2 Privacy shield The privacy shield is a protective shield around the keypad. The card
holder can use this shield and his/her own hand to hide the keypad from
view when entering the PIN code. This reduces the risk of third parties
observing the entry of the code.
3 Chip card reader The card holder can insert a payment card in the chip card reader to
conduct a transaction. The card must always be inserted in the card reader
with the chip facing up and towards the PINpad.
4 Magnetic card
reader
The card holder can swipe a payment card through the magnetic card
reader to conduct a transaction. The card must always be swiped through
the card reader with the magnetic strip facing down and towards the
PINpad.
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