Select ‘voice approval’ or ‘voice override’
If cashiers are enabled, enter the cashier (user) ID
If the cashier requires a PIN, enter the cashier’s PIN
Call for override and press ‘OK’ (O)
To authorise, enter the supervisor ID and PIN
If requested, enter the invoice number to print on the receipt
Enter the authorisation code, which was received from
Standard Bank over the phone approval
Enter the amount to purchase and press ‘OK’ (O)
If requested, enter the reference number to print on the receipt
6. VOICE APPROVAL / VOICE OVERRIDE
STEP 1
STEP 4
STEP 2
STEP 5
STEP 3
STEP 6
STEP 7
STEP 8
STEP 9
STEP 10
6
RETAIL
VALUE ADDED SERVICES (VAS)RESTAURANT
Press the # key or tap on the screen for the transaction list
The POS device will display ‘please pass to customer’
STEP 11
‘Swipe or insert card’ is displayed with the total amount to be approved
STEP 12
This transaction is not supported by contactless.
Note: if the card cannot be read, refer to the Manual PAN Entry transaction process.
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