VERIFONE SERVICE AND SUPPORT
Accessories and Documentation
152 VX 520 REFERENCE GUIDE
c Complete the Inquiry Contact Form at
http://www.verifone.com/aboutus/contact/contact_form.cfm.
• Address the Subject box with to “VeriFone MRA Dept.”
• Reference the model and part number in the Note box.
3 Describe the problem(s).
4 Provide the shipping address where the repaired or replacement unit must be
returned.
5 Keep a record of the following items:
• Assigned MRA number(s).
• VeriFone serial number assigned to the VX 520 terminal you are returning
for service or repair (terminal serial numbers are located on the bottom of
the unit).
• Shipping documentation, such as air bill numbers used to trace the
shipment.
• Model(s) returned (model numbers are located on the VeriFone label on
the bottom of the VX 520 terminal).
Accessories and
Documentation
VeriFone produces the following accessories and documentation for the
VX 520 terminal. When ordering, please refer to the part number in the left
column.
• VeriFone online store at www.store.verifone.com
• USA – VeriFone Customer Development Center, 800-VeriFone (837-4366),
Monday - Friday, 7 A.M. - 8 P.M., Eastern time
• International – Contact your VeriFone representative
Power Pack
Contact your local VeriFone distributor to determine which power pack or power
cord fits your needs.
One MRA number must be issued for each VX 520 terminal you return to
VeriFone, even if you are returning several of the same model.
VPN PWR258-001-01-A 36W power supply
VPN WIR30017 AC power cord (US)
The VX 520 uses an 18-watt wall-mount power supply as a standard power
source. An optional 36-watt power supply may also be used for all other variants
of the VX 520. However, the VX 520 GPRS requires the 36-watt power supply to
optimize battery charging.
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