VeriFone VX 520 Reference Guide

TROUBLESHOOTING GUIDELINES
Printer Does Not Print
158 VX 520 REFERENCE GUIDE
Printer Does Not
Print
If the printer does not work properly:
• Check terminal power connection.
• Check if the printer is out of paper and that the roll is properly installed. Open
the paper roll cover and install a new roll of printer paper or ensure that the roll
is feeding from the bottom.
• Verify that the printer roller and paper roll dust cover are properly installed.
• If the problem persists, contact your VeriFone distributor or service provider.
Terminal Display
Does not Show
Correct or
Readable
Information
• Connect the terminal in to a known-good power supply (if you have one) to
see if this clears the problem.
• If the problem persists, contact your local VeriFone representative for
assistance.
Terminal Does
Not Start
Make sure you press the ENTER key for approximately 3 seconds, until the unit
lights up.

VeriFone VX 520 Specifications

General

Processor	400 MHz ARM11
Card Readers	Magnetic stripe, EMV chip
Operating Temperature	0°C to 50°C (32°F to 122°F)
Display	128x64 pixel backlit LCD
Connectivity	Dial-up, Ethernet
Contactless	Optional
Printer	18 lines per second
Security	PCI PTS 3.0 approved
Weight	500g
Dimensions	203 mm x 87 mm x 77 mm (8.0 in x 3.4 in x 3.0 in)