Vertiv Netsure - User Manual

Other manuals for Vertiv Netsure

Installation Manual14 pages

Questions and Answers

M
Morgan NewmanJul 27, 2025
What to do if the Protection Indicator (Yellow) is On for Vertiv Media Converter?
- D
  dillonfreemanJul 27, 2025
  If the Protection Indicator (Yellow) is continuously lit on your Vertiv Media Converter, it could be due to several reasons: * DC input under or over voltage: Correct the DC input voltage to be within the acceptable range. * PFC over-voltage: Replace the converter. * Moderate load sharing imbalance: Check if the converter is properly seated in the module mounting assembly. If the problem persists, replace the converter. * Converter not fully inserted: Remove and properly re-insert the converter. * Converter over-temperature: Ensure the fan rotor isn't blocked, ventilation isn't obstructed, and the ambient temperature isn't too high. Relocate any nearby heat sources if necessary.
J
Jennifer ReidAug 1, 2025
What to do if the Alarm Indicator (Red) is On for Vertiv Media Converter?
- C
  Christopher MarshallAug 1, 2025
  If the Alarm Indicator (Red) is continuously lit on your Vertiv Media Converter, it may indicate a severe load sharing imbalance or that the converter output is disabled. Here’s what you can do: Remove the converter, wait for at least 30 seconds until the LEDs turn off, and then re-insert it. If the converter still fails to start, shuts down again, or the load sharing imbalance continues, replace the converter. Another possible cause is contradictory converter addresses, in which case you should replace the converter.
K
Kimberly MaldonadoAug 6, 2025
What to do if the Protection Indicator (Yellow) is Flashing on Vertiv Media Converter?
- E
  Edward StricklandAug 6, 2025
  If the Protection Indicator (Yellow) is flashing on your Vertiv Media Converter, it could mean there is a loss of communication with the controller or the input voltage is AC. Check the communication cables and properly re-insert the converter. If the input voltage is AC, correct it.
G
Gail RodriguezAug 11, 2025
Why is the Power Indicator (Green) Off on my Vertiv Media Converter?
- M
  Michael EdwardsAug 11, 2025
  If the Power Indicator (Green) is off on your Vertiv Media Converter, it could be due to two reasons. First, ensure that there is input voltage. Second, if there is input voltage, the internal input fuse may be open, requiring you to replace the converter.
A
Ann FletcherAug 16, 2025
How to fix Alarm Indicator (Red) Flashing on Vertiv Media Converter?
- D
  Deborah BrownAug 16, 2025
  If the Alarm Indicator (Red) is flashing on your Vertiv Media Converter, it means the fan is not operating, causing the converter to shut down. To resolve this, replace the fan.
T
teresa17Aug 21, 2025
How to resolve Converter Current Sharing Imbalanced in Vertiv Media Converter?
- S
  Sean NelsonAug 21, 2025
  To resolve a current sharing imbalance in your Vertiv Media Converter, first check if the converter is properly seated in the shelf. If the imbalance persists, replace the converter exhibiting the current imbalance.

Summary

Introduction to the NetSure Control Unit

Preface

Describes the functionality of the NetSure™ Control Unit (NCU).

Overview

Lists the functions performed by the NCU system.

NetSure Control Unit Function Descriptions

BATTERY MANAGEMENT

Details the battery management functions provided by the NCU.

ENERGY MANAGEMENT

Energy Optimization Mode

Explains the ECO function for optimizing rectifier operation.

POWER SPLIT FEATURE

Hybrid Operation

Generator Control

Describes the control logic for starting and stopping the diesel generator.

Fixed Daily Operation Mode

Capacity Discharge Operation Mode

COMMUNICATIONS FUNCTION

Operation Interface

Local Indicators

Describes the three indicators on the NCU's front panel.

Passwords and Privilege Levels

Using the Local Keypad and Display

LOCAL MENU NAVIGATION KEYS AND LOCAL DISPLAY

Explains the front panel navigation keys and display.

Using the Web Interface

OVERVIEW

Outlines the capabilities of the NCU via its web interface.

Logging into the Controller

Common Tasks via Local Keypad and Web Interface

Start Wizard

Guides initial setup by entering basic parameters.

Backing Up the NCU Configuration

Upgrading the NCU Using an Application Package

Power Split Feature

Requirements and Conditions for Power Split

Verifying the Operation of the Power Split Feature

FIAMM SoNick (Sodium Nickel) Batteries Interface

TL1 Interface

Resolving Alarms

Local Display Menus

FACTORY DEFAULT SETPOINTS

Refers to default values provided in the system's configuration drawing.

Main Menu Overview

Controller Information Menu Access

Alarm Menu Navigation

Settings Menu Structure

MAINTENANCE SUB-MENU

Covers maintenance-related settings and controls.

Web Interface Screens Overview

Homepage Description

Describes the main NCU homepage window after login.

Alarms Area Display

System Status Area

POWER SYSTEM TAB

Displays power system status in a graphical block diagram.

Device Group Status Pages

Module Device Group Status Page

Shows status values for modules like rectifiers and converters.

Individual Rectifier Status Page

Individual Rectifier Settings Page

Solar Converter Device Group Status Page

Individual Solar Converter Status Page

Individual Solar Converter Settings Page

DC Device Group Status Page

DC Status Tab

Displays status values such as DC Voltage and Total Load Current.

Battery Device Group Status Page

Individual Battery Status Page

Individual Battery Settings Page

HISTORY LOG MENU

Alarm History Log Tab

Allows viewing and saving alarm logs.

Battery Test Log Tab

Select Battery Test Number

Selects the battery test number to query from the drop-down list.

Event Log Tab

Select Time for Event Log

Selects the 'from' and 'to' time for querying the event log.

Data History Log Tab

Select Device and Time for Data History

Selects device and time range for querying data history.

System Log Tab

Select Time for System Log

Selects the 'from' and 'to' time for querying the system log.

SYSTEM INVENTORY MENU

ADVANCED SETTINGS MENU

Ethernet Tab Configuration

Configures the controller's network parameters (IPv4 and IPv6).

Users Tab Management

SNMP Tab Configuration

NMSV2 Configuration Description

NMSV3 Configuration Description

Language Tab Settings

SW Maintenance Tab Functions

Restore Factory Default Configuration Procedure

Upload;Download Procedure

Alarms Tab Configuration

DI Alarms Tab

Manages digital input alarm parameters, levels, and relay mapping.

Generator Tab Settings

Power Split Tab Configuration

Monitor Protocol Tab Settings

EEM Protocol Configuration

Allows setting EEM protocol parameters.

TL1 AID Group Tab Configuration

TL1 AID Signal Tab Configuration

Accessing the Controller via a Network Management System (NMS)

General NMS Overview

Explains the controller's SNMP agent and NMS capabilities.

PARAMETER SETTING IN SNMP MANAGER

MIB Installation

Details how to load the MIB database into the NMS.

Accessing the NCU via TL1

Accessing the TL1 Port

Describes connecting to the TL1 interface via Ethernet port.

TL1 Commands, Autonomous Messages, and Error Codes

Command Message Overview

Summarizes the format of supported TL1 requests.

SAMPLES of TL1 Messages

TL1 Message Samples

Provides examples of TL1 messages like Activate User and Retrieve Equipment.

EXPANDED DESCRIPTION OF TL1 COMMANDS SUPPORTED

ACTIVATE-USER (ACT-USER) Command

Details the ACT-USER command for setting up a session.

Replacement Procedures

NCU Replacement Procedure

Step-by-step guide for replacing the NCU controller.

NCU Digital Input and Relay Output Connections

Specifications

Vertiv Netsure Specifications

General

Brand	Vertiv
Series	Netsure
Humidity Range	5% to 95% non-condensing
Cooling Method	Forced air
Communication Interface	Ethernet
Protection Features	Overvoltage, overcurrent, short circuit, overtemperature