ViewSonic IFP50-3 Series - How to Get Service

134
• ĂŵĂŐĞĐĂƵƐĞĚďLJƐƚĂƟĐ;ŶŽŶͲŵŽǀŝŶŐͿŝŵĂŐĞƐĚŝƐƉůĂLJĞĚĨŽƌůĞŶŐƚŚLJƉĞƌŝŽĚƐŽĨ
ƟŵĞ;ĂůƐŽƌĞĨĞƌƌĞĚƚŽĂƐŝŵĂŐĞďƵƌŶͲŝŶͿ
• ^ŽŌǁĂƌĞͲŶLJƚŚŝƌĚͲƉĂƌƚLJƐŽŌǁĂƌĞŝŶĐůƵĚĞĚǁŝƚŚƚŚĞƉƌŽĚƵĐƚŽƌŝŶƐƚĂůůĞĚďLJƚŚĞ
customer.
• ,ĂƌĚǁĂƌĞĐĐĞƐƐŽƌŝĞƐWĂƌƚƐŽŵƉŽŶĞŶƚƐʹ/ŶƐƚĂůůĂƟŽŶŽĨĂŶLJƵŶĂƵƚŚŽƌŝnjĞĚ
hardware, accessories, consumable parts or components (e.g. Projector Lamps).
• ĂŵĂŐĞƚŽŽƌĂďƵƐĞŽĨƚŚĞĐŽĂƟŶŐŽŶƚŚĞƐƵƌĨĂĐĞŽĨƚŚĞĚŝƐƉůĂLJƚŚƌŽƵŐŚ
inappropriate cleaning as described in the product User Guide.
• ZĞŵŽǀĂůŝŶƐƚĂůůĂƟŽŶĂŶĚƐĞƚͲƵƉƐĞƌǀŝĐĞĐŚĂƌŐĞƐŝŶĐůƵĚŝŶŐǁĂůůͲŵŽƵŶƟŶŐŽĨƚŚĞ
product.
How to get service:
• &ŽƌŝŶĨŽƌŵĂƟŽŶĂďŽƵƚƌĞĐĞŝǀŝŶŐƐĞƌǀŝĐĞƵŶĚĞƌǁĂƌƌĂŶƚLJĐŽŶƚĂĐƚsŝĞǁ^ŽŶŝĐΠ
Customer Support (Please refer to the “Customer Service” page). You will need
to provide your product’s serial number.
• To obtain warranty service, you will be required to provide: (a) the original dated
ƐĂůĞƐƐůŝƉ;ďͿLJŽƵƌŶĂŵĞ;ĐͿLJŽƵƌĂĚĚƌĞƐƐ;ĚͿĂĚĞƐĐƌŝƉƟŽŶŽĨƚŚĞƉƌŽďůĞŵĂŶĚ
(e) the serial number of the product.
• Take or ship the product, freight prepaid, in the original container to an
authorized ViewSonic® service center or ViewSonic®.
• &ŽƌĂĚĚŝƟŽŶĂůŝŶĨŽƌŵĂƟŽŶŽƌƚŚĞŶĂŵĞŽĨƚŚĞŶĞĂƌĞƐƚsŝĞǁ^ŽŶŝĐΠƐĞƌǀŝĐĞĐĞŶƚĞƌ
contact ViewSonic®.
>ŝŵŝƚĂƟŽŶŽĨŝŵƉůŝĞĚǁĂƌƌĂŶƟĞƐ
dŚĞƌĞĂƌĞŶŽǁĂƌƌĂŶƟĞƐĞdžƉƌĞƐƐŽƌŝŵƉůŝĞĚǁŚŝĐŚĞdžƚĞŶĚďĞLJŽŶĚƚŚĞĚĞƐĐƌŝƉƟŽŶ
ĐŽŶƚĂŝŶĞĚŚĞƌĞŝŶŝŶĐůƵĚŝŶŐƚŚĞŝŵƉůŝĞĚǁĂƌƌĂŶƚLJŽĨŵĞƌĐŚĂŶƚĂďŝůŝƚLJĂŶĚĮƚŶĞƐƐĨŽƌĂ
ƉĂƌƟĐƵůĂƌƉƵƌƉŽƐĞ