6.Troubleshooting
6. Communication with PC
Supports communication with a computer via a USB port. Using the Waveform
Editor software installed on the computer, the signal generator can be
operated on the computer to control the output and write of the signal
generator.
The instrument settings can be saved as files in internal memory. Up to 16
instrument settings can be saved in the instrument internal memory.
Note: Please go to our official website to obtain the Waveform Editor
communication software and install it.
Set the USB device protocol type of the signal generator: Press Utility
→System → USB Dev, switch to PC.
Connection: Connect the USB Device interface on the rear panel of the signal
generator to the USB interface of the computer with a USB cable.
Install the driver: Run Waveform Editor software on the computer. Follow the
instructions to install the driver. The path of the driver is the USBDRV folder in
the directory where the Waveform Editor communication software is located,
such as "C:\Program Files (x86)\DS_Wave\Waveform Editor\Driver".
Host computer communication port setting: Open the Waveform Editor
software, click “Communications” in the menu bar, select “Ports-Settings”, in
the setting dialog box, select the communication port as “USB”. After the
connection is successful, the connection status prompt in the lower right corner
of the software interface turns green.
7. Troubleshooting
1. The screen is still black and there is no display after you press the
power switch, please follow the steps below:
Check whether the power is connected correctly.
Check whether the fuse below the power connector meets the specified
type and rating and in good condition (the cover can be pried open with
a flat-blade screwdriver).
Restart the instrument after completing the above inspections.
If the problem still exists, please contact us for our service.
2. The measured value of the output signal amplitude does not match
the displayed value:
Check whether the actual load value of the signal is consistent with the load
value set in the instrument. Please refer to CH1/2 Settings on page 46.
If you encounter other problems, please try to restart the instrument. If it still
can not work properly, please contact us for our service.
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