Troubleshooting hardware 4-9
Priming problems;
Will not start flow
Solvent connect
tubes may be leaking
Check solvent connect
tubes.
Perform the leak test.
Pump heads not
primed
Prime pump heads.
Solvent tube may be
defective
Switch to opposite solvent
tube (if you are using tube
A1, switch to tube A2).
Defective check valve Replace the check valve
cartridge.
Startup diagnostics fail Internal problem
with controller
board, solvent
management system,
or sample
management system
Power off and on again. If
failure persists, call
Waters Technical Service.
Unit does not power on Power cord not
connected
Check power cord.
No power at outlet Check line voltage.
Power supply fuse
blown or missing
Replace power supply
fuses.
Troubleshooting the hardware (Continued):
Symptom Possible Cause Corrective Action