Winkhaus blueMatic EAV - 6 Errors;Causes;Troubleshooting

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EN
Print-no. 504 474 4
01/2017
Installation, Operating and Maintenance
Instructions blueMatic EAV
58
Aug. Winkhaus GmbH & Co. KG · Berkeser Str. 6 · D-98617 Meiningen www.winkhaus.de
Subject to technical changes
Error Indication Possible cause Troubleshooting
the door does not
lock automatically
Hooks not engaged • the door is warped
• the contact pressure is
too high
• the door has not been
installed properly
• check the installation, and
the keep adjustment and
alignment
• adjust the hinge plates
the latch is
“blocked”
the door is not
latched in the center
location
• the routing in the
area of the main lock
housing is possibly not
sucient (chapter 3)
• re-rout, if necessary
the door cannot be
closed
the hook latch is
“blocked” in the
single keep
• the door sash has not
been mounted proper-
ly
• at the single keep Ü
change the height of the
door keep (by using a
screw driver)
the motor does not
function although
voltage is applied at
the door
the door cannot be
opened
• no voltage supply via
the cable transition
• check the cable transition
(e.g. contacts, screwed
joint for KÜ-T1-STV)
the door cannot be
opened by the motor
the motor does not
function
• power failure
• power supply is inter-
rupted, e.g. at the cable
transition
• System not wired
correctly
• unlock mechanically via
prole cylinder/handle or
lock via prole cylinder
• check main power supply
to transformer
•
check KÜ, correct the plug-
in connection (see above)
• check entire system
agains wiring diagram
the motor stops • the door is warped
• the contact pressure is
too high
• the lock is too tight
• adjust the door
• check the operation via
prole cylinder/handle
the motor functions
but the door cannot
be opened
• the main bolt is
unlocked via prole
cylinder
• Operating forces too
high, faulty installation
• draw the main bolt back
again via the prole cylin-
der
• check installation (keep
alignment, air gap, etc.)
6 Errors/Causes/Troubleshooting