Winkhaus blueCompact User Manual (English)

Other manuals for Winkhaus blueCompact

Questions and Answers:

E
ematthewsAug 3, 2025
What to do if the Winkhaus Security System cylinder cannot be locked?
- S
  Stephanie WhiteAug 3, 2025
  If the Winkhaus Security System cylinder cannot be locked, it could be due to several reasons. First, the battery in the cylinder might be flat, requiring a replacement. You might need to lock the cylinder with internal or external power function in an active key, or use the master key. Another reason might be that the key has no locking authorization, in which case you should ask the administrator for the corresponding authorizations. In rare cases, the electronics or the mechanical system in the cylinder could be defective, requiring you to contact a specialist company.
N
Nicholas HessAug 7, 2025
Why can the Winkhaus Security System key only be turned 45 degrees?
- K
  kevinzavalaAug 8, 2025
  If the key of your Winkhaus Security System can only be turned 45°, it could be due to a few reasons. It's possible that the key was not fully read, so try repeating the locking process. Another possibility is that the key does not have the necessary locking authorization; in this case, you should request the appropriate authorizations from your administrator. Finally, the cylinder battery might be low, requiring replacement. You may need to lock the cylinder with internal or external power function in an active key, or use the master key.
C
Charles GreenAug 13, 2025
What to do if the Winkhaus Security System cylinder sticks during locking?
- M
  Mr. James WongAug 13, 2025
  If the Winkhaus Security System cylinder sticks during the locking process, it's likely that the battery in the cylinder is almost empty. Replace the cylinder battery.
M
Matthew SmithAug 18, 2025
What to do if the key cannot be inserted into the Winkhaus Security System keyway?
- Z
  Zachary NelsonAug 18, 2025
  If the key cannot be inserted into the Winkhaus Security System keyway, it is likely that the keyway is blocked. Carefully try to extract the object using tweezers. If you are unable to remove the object, contact a specialist company for assistance.

Winkhaus blueCompact Specifications

General

Brand	Winkhaus
Model	blueCompact
Category	Locks
Language	English

Summary

Supplemental directives

What is blueCompact?

Defines the blueCompact locking system, its components, and capabilities.

Operating systems, smartphone and blueCompact App versions

Lists the required operating systems and app versions for blueCompact.

Customer Service

Provides contact information for customer support regarding blueCompact.

Purpose of the instructions

Explains the goal of the operating instructions for safe handling of the system.

Symbols in the instructions

Describes how symbols and signal words convey safety information.

Safety instructions in the operating instructions

Explains how safety instructions are embedded within operating procedures.

Other symbols

Details symbols used to highlight operational instructions and results.

Tips and recommendations

Highlights useful tips and recommendations for efficient operation.

Target group

Identifies the intended audience and their required expertise.

Step by step to completion – the Instructions menu

Guides users on navigating the instructions menu within the app.

Compile locking system

Details the components included in the activation set for the locking system.

Product overview

1.1 Compile components as required

Lists the essential components included in the activation set.

1.2 Key

Introduces the different types of keys used in the blueCompact system.

1.2.1 Active keys

Details the features and functions of active keys.

1.2.2 Masterkey

Explains the role and capabilities of the Masterkey.

1.2.3 Passive keys

Describes passive keys and their usage.

1.2.4 Adapter

Explains the purpose and use of the adapter.

1.3 Activation card

Details the activation card and its role in system setup.

1.4 PUK card

Describes the PUK card for unblocking and system initialization.

1.5 Cylinder

Introduces the different types of cylinders compatible with the system.

Double cylinder

Details the features and types of double cylinders.

Knob cylinder

Describes the knob cylinders and their integration.

Half cylinder

Explains the half cylinders and their application.

Padlock

Details the padlock (type 85) compatible with the system.

1.6 Reader

Introduces the reader units and their types.

Installation of reader types

Covers the different installation scenarios for reader types.

Controlling the reader

Explains how the reader controls access and indicates status.

Function of the programming adapter

Describes the role of the programming adapter in software updates.

Permanent release (PR)

Explains the permanent release function of the reader.

Security

2.1 Intended use

Defines the intended use of the blueCompact locking system.

Misuse

Warns against improper usage of system components to avoid damage.

2.2 Safety when fitting cylinders to fire doors

Provides safety guidelines for installing cylinders in fire doors.

2.3 Safety when fitting cylinders to emergency doors

Offers safety recommendations for installing cylinders in emergency doors.

2.4 Safety when using cylinders in low temperatures

Addresses potential issues with battery performance at low temperatures.

2.5 Instructions on integrating alarm systems

Provides instructions and warnings regarding alarm system integration.

2.6 The administrator's responsibilities

Outlines the duties and responsibilities of the system administrator.

2.7 Hazards for people

Details potential hazards to people, especially concerning batteries.

2.8 Dangers to material goods

Warns about potential material damage from improper handling or use.

2.9 Risk of break-in

Discusses increased risks of break-in and prevention measures.

Transport and store

3.1 Labelling on the packaging

Explains the transport labelling for packages, especially those with batteries.

3.2 Transport and unpack

Provides guidelines for safely transporting and unpacking system components.

3.3 Storing

Offers recommendations for the proper storage of system components.

Select and install cylinder

Material damage

Highlights potential material damage during cylinder fitting and installation.

Malfunctions

Details common malfunctions and their causes related to cylinder installation.

Burglary resistance

Discusses how cylinder length affects burglary resistance.

Overview and explanation of terms

Provides a glossary of terms and an overview of door components.

4.1 Dismount old cylinder

Step-by-step guide on how to remove an old cylinder.

4.2 Determine cylinder type

Explains how to identify the correct cylinder type based on cam rotation.

4.3 Determine cylinder length

Guides on measuring and determining the required cylinder length.

4.4 Install old cylinder

Instructions for refitting the old cylinder temporarily.

4.5 Prepare cylinder installation

Covers preparation steps like shortening screws and anti-pulling fittings.

4.6 Install cylinder type 01, type 02 and type 05

Detailed instructions for installing specific cylinder types.

4.7 Install cylinder type 04 and type 04 MK

Instructions for installing type 04 and 04 MK cylinders.

4.8 Install cylinder type 21 and type 22

Guidelines for installing cylinder types 21 and 22.

Select and install reader

5.1 Select reader

Helps in choosing between internal and external control unit readers.

5.2 Install reader

Provides general warnings and guidelines for reader installation.

5.2.1 Install reader with internal control unit

Step-by-step guide for installing readers with internal control units.

5.2.2 Install reader with external control unit

Instructions for installing readers with external control units.

Install app

Install app on the smartphone

Guides on how to download and install the blueCompact app.

Manage locking system

7.1 Initialise Masterkey

Process for initializing an active key as the Masterkey.

7.2 Register

Steps for registering the Masterkey with the smartphone.

7.3 Add and manage key

Procedures for adding and managing keys within the system.

7.3.1 Add key to locking system

Guides on how to add a new key to the locking system.

7.3.2 Manage key

Details on managing existing keys, including renaming and color changes.

7.3.3 Identify key

Explains how to identify a key and view its specifications.

7.3.4 Delete key

Procedure for deleting a key from the locking system.

7.4 Add and manage cylinder

Covers adding and managing cylinders in the system.

7.4.1 Add cylinder to locking system

Steps for adding a cylinder to the blueCompact system.

7.4.2 Change cylinder name

Guide on how to rename a cylinder in the app.

7.4.3 Identify cylinder

Process for identifying a cylinder and viewing its specifications.

7.4.4 Check the cylinder battery charge status

Instructions on how to check and interpret cylinder battery status.

7.4.5 Issue and withdraw locking authorisations on the cylinder

Details on granting and revoking locking authorisations for cylinders.

7.4.6 Delete cylinder

Procedure for deleting a cylinder from the system.

7.5 Add and manage reader

Covers adding and managing readers in the system.

7.5.1 Add reader to locking system

Steps for adding a reader to the blueCompact system.

7.5.2 Rename reader

Guide on how to rename a reader in the app.

7.5.3 Identify reader

Process for identifying a reader and viewing its information.

7.5.4 Issue and withdraw locking authorisations on the reader

Details on granting and revoking locking authorisations for readers.

7.5.5 Manage reader settings

Options for managing reader settings, including permanent release.

7.5.6 Delete reader

Procedure for deleting a reader from the system.

7.6 Show and send locking events

How to view and forward locking event logs.

7.7 Open system information

Accessing general system information like battery status and key counts.

7.8 Open and forward locking plan

Viewing and forwarding the locking plan for authorization overview.

7.8.1 Forward locking plan manually

Steps for manually forwarding the locking plan for security.

7.8.2 Create a locking plan change reminder

Setting up reminders for changes in the locking plan.

7.9 Issue remote authorisation

Enables issuing temporary locking authorisations remotely.

7.10 Reset Masterkey

Procedure for resetting the Masterkey to factory settings.

Install software updates

9.1 Transfer data to the Masterkey

Process for transferring data and updates to the Masterkey.

9.2 Transfer data to the active key

Instructions for transferring data and updates to active keys.

9.3 Transfer data to cylinder

Steps for transferring data and updates to cylinders.

9.4 Transfer data to reader

Guidelines for transferring data and updates to readers.

Cleaning and maintenance

10.1 Test cylinder and clean key

Procedures for testing cylinders and cleaning keys.

10.2 Clean and maintain the reader

Guidelines for cleaning and maintaining reader units.

10.3 Replace batteries

General information and warnings about battery replacement.

10.3.1 Replace the battery in an active key

Detailed steps for replacing the battery in an active key.

10.3.2 Replacing the batteries in cylinder types 01, 04 MK and 05

Instructions for battery replacement in specific cylinder types.

10.3.3 Replace batteries in cylinder type 02

Procedure for battery replacement in cylinder type 02.

10.3.4 Replace batteries in cylinder type 04

Steps for battery replacement in cylinder type 04.

10.3.5 Replacing the batteries in cylinder types 21 and 22

Instructions for battery replacement in cylinder types 21 and 22.

10.3.6 Replacing batteries in padlock 85

Procedure for replacing batteries in padlock type 85.

Fault repair

11.1 Malfunctions in the locking process

Troubleshooting common issues with the locking process.

11.2 Masterkey loss

Steps to take and considerations when the Masterkey is lost.

11.3 Activation card loss

Procedure for dealing with the loss of the activation card.

11.4 Time synchronisation on reader

How to synchronize the time on the reader.

Spare parts and accessories

Spare part set

Lists available spare parts and accessories with order numbers.

Disposal

Disassembly and disposal

Guidelines for environmentally friendly disposal of system components and batteries.

Technical specifications

Active key/Masterkey

Technical specifications for active keys and Masterkey.

Cylinder type 01 and type 05

Technical specifications for cylinder types 01 and 05.

Cylinder type 02

Technical specifications for cylinder type 02.

Cylinder type 04 MK

Technical specifications for cylinder type 04 MK.

Cylinder type 04

Technical specifications for cylinder type 04.

Cylinder type 21

Technical specifications for cylinder type 21.

Cylinder type 22

Technical specifications for cylinder type 22.

Padlock type 85

Technical specifications for padlock type 85.

Battery life

Information regarding battery lifespan under various conditions.

Fire resistance class

Details fire resistance class suitability for cylinders.

Reader BOTI

Technical specifications for the BOTI reader model.

Reader BOTE

Technical specifications for the BOTE reader model.

Standards

Lists applicable European standards for access control systems.

Privacy Policy

1. General

General statement on data protection and policy applicability.

Legal basis for the storage of personal data

Explains the legal grounds for processing personal data.

Encryption

Details the encryption methods used for data security.

Modifications to this Privacy Policy

States the company's right to change the privacy policy.

2. Your rights

Outlines the rights granted to individuals regarding their personal data.

Revocation of your consent to data processing

Explains how users can revoke consent for data processing.

Right of appeal to a supervisory authority

Informs about the right to appeal to a supervisory authority.

Information, deletion and correction

Details rights related to accessing, deleting, and correcting personal data.

Right to restriction of processing

Explains the right to request restriction of personal data processing.

Right to data portability

Describes the right to data transfer in a machine-readable format.

3. Access rights of the APP

Clarifies that the app does not require access to device functions.

4. Collection of personal data in the context of APP use

Details the personal data collected by the app and its purpose.