Winkhaus blueMatic EAV - Troubleshooting Guide

504474478
6
EN
Aug. Winkhaus GmbH & Co. KG ∙ Berkeser Straße 6 ∙ 98617 Meiningen
T +49 369 3950 - 0 ∙ www.winkhaus.de ∙ Subject to technical changes
blueMatic EAV Installation, Operating and
Maintenance Instructions
6 Errors/Causes/Troubleshooting
Errors Indication Possible cause Troubleshooting
the door does
not lock auto-
matically
Hooks not
engaged
• the door is warped
• the contact pressu-
re is too high
• the door has not
been installed
properly
• check the installa-
tion and the keep
adjustment and
alignment
• adjust the hinge
plates
the latch is
blocked
the door is not
latched in the
center location
• the routing in the
area of the main
lock housing is
possibly not suffi-
cient (chapter )
• rework the milling
if necessary
the door can-
not be closed
the tracer pin
is blocked
in the center
keep
• the door sash has
not been mounted
properly
• at the center keep
 change the
height of the door
keep (by using a
screw driver)
the motor does
not function al-
though voltage
is applied at the
door
the door can-
not be opened
• no voltage supply
via the cable transi-
tion
• check the cable
transition (eg con-
tacts screwed joint
for T-KÜ-T FT)
the door can-
not be opened
by the motor
the motor does
not function
• power failure • unlock mechani-
cally via profile
cylinderhandle
or lock via profile
cylinder
• power supply
failure
• check main power
supply to transfor-
mer
• power supply is
interrupted eg at
the cable transition
• check KÜ correct
the plugin connec-
tion
• system not wired
correctly
• check entire sys-
tem agains wiring
diagram