Wolfcom Vision User Manual

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WOLFCOM ENTERPRISES

Wolfcom Vision

Body Worn Camera User Manual

Junior Sutitanom 1/15/2015

The contents of this page are protected by copyright laws. This user manual is not to be posted online

on any website or forum without written authorization from Wolfcom Enterprises.

Table of Contents

Questions and Answers:

K
Katelyn CannonAug 2, 2025
What to do if my Wolfcom Vision Security Camera will not start recording?
- K
  Kevin WoodwardAug 2, 2025
  If your Wolfcom Security Camera won't start recording, it might be due to a dead battery. Use the included USB cable and power adapter to charge it for at least 2 hours. The pilot light will turn yellow while charging and green when fully charged. Alternatively, the memory may be full, requiring you to connect the camera to your PC using the Wolfcom Vision setup software and delete files. Another reason could be that the unit is frozen, which can be resolved by pressing the reset button at the bottom of the unit with a small pointed object.
D
David RodriguezAug 8, 2025
Why my Wolfcom Vision Security Camera does not power on?
- T
  Thomas HarperAug 8, 2025
  If your Wolfcom Security Camera doesn't power on, it could be due to a dead battery. Charge it for at least 2 hours using the included USB cable and power adapter until the pilot light turns green. If the unit is frozen, possibly from sliding multiple switches simultaneously, use a small pointed object to press the reset button at the bottom of the unit. Additionally, the camera might have powered off due to the overheat sensor activating in high temperatures; in this case, also use the reset button.
C
ccollinsAug 14, 2025
What to do if my Wolfcom Security Camera is frozen and will not power on?
- C
  Caleb MolinaAug 14, 2025
  If your Wolfcom Security Camera is frozen or turned off and won't power on, it could be due to a dead battery. Charge the unit for at least 2 hours using the included USB cable and power adapter until the pilot light turns green. If the unit is frozen, possibly from sliding multiple switches simultaneously, use a small pointed object to press the reset button. The camera might also have shut down due to overheating; in this case, use the reset button as well.
J
jeremycamachoAug 20, 2025
Why my PC doesn't recognize Wolfcom Security Camera?
- H
  howard52Aug 20, 2025
  If your PC doesn't recognize your Wolfcom Security Camera when plugged in, ensure that the drivers have been installed into your PC. Also, verify that you are using the included USB cable. If the issue persists, the USB cable may be damaged, and you should replace it with a Wolfcom Vision cable. If the USB port on the unit is damaged, contact your local dealer or representative.

Wolfcom Vision Specifications

General

Brand	Wolfcom
Model	Vision
Category	Security Camera
Language	English

Summary

Overview

Wolfcom Vision Body Camera Layout

Getting to know the Wolfcom Vision Police Body Worn Camera System

Explains the function of each numbered component of the Wolfcom Vision body camera system.

Advanced Features

Critical Re-Connect Technology (CRC)

Technology that prevents loss of audio/video if the external camera detaches.

Anti Video Deactivation (AVD) Technology

Prevents accidental power-off during recording in fights or struggles.

Future Technology Ready (FTR)

Design for integration with future technology, ensuring longevity.

Installing Wolfcom Vision LE Admin Edition Software

Installing Wolfcom Vision LE User Edition Software

Configuring the Wolfcom Vision

Operating Modes Overview

Introduces Normal, Easy, and Pre-Record modes with page references.

Normal Mode Configuration and User Guide

Connecting and Configuring Normal Mode

Connect unit to PC and use Setup Manager for Normal Mode configuration.

Using Wolfcom Vision in Normal Mode

Instructions for starting, activating, and deactivating video recording.

Easy Mode Configuration and User Guide

Connecting and Configuring Easy Mode

Connect unit to PC and use Setup Manager for Easy Mode configuration.

Using Wolfcom Vision in Easy Mode

Instructions for starting, activating, and deactivating video recording.

Pre-Record Mode Configuration and User Guide

Connecting and Configuring Pre-Record Mode

Connect unit to PC and use Setup Manager for Pre-Record Mode configuration.

Using Wolfcom Vision in Pre-Record Mode

Instructions for powering on, activating, and deactivating video recording.

Wolfcom Vision User PC Software Guide

Extracting Files from the Unit

Use Wolfcom Vision Setup Manager to connect and transfer files.

Wolfcom Vision LE Set Up Manager Settings Guide

Key Settings Configuration

Details on setting up password, badge ID, video resolution, and other parameters.

World Time Zone Guide

Wolfcom Vision Docking Station Layout

Docking Station Components and Functionality

Identifies and describes the parts of the docking station.

Docking Station Operation and Setup

Charging and Computer Connection

Procedures for charging devices and connecting the dock to a PC.

Troubleshooting Guide for Wolfcom Vision

Common Unit Issues and Solutions

Addresses power, recording, PC connection, and charging problems.

PC Connection and File Handling Issues

Troubleshooting for PC recognition, file timestamps, and playback problems.

Contacting Support for Unlisted Issues

Guidance on how to contact support if problems are not covered.