Xerox DOCUMATE 272 User Manual

Maintenance
110 DocuMate 272 Scanner User’s Guide
Error
Code Problem Description Solution
0 Scanner is not
connected to the
computer. (The LED
does not flash “E” and
the status light
remains green.)
A cable may be loose. Check
that the scanner’s cables are
correctly attached to the
computer. If the scanner still
does not connect, re-boot the
computer.
1 The scanning
hardware in the body
of the scanner has
malfunctioned.
Re-boot your computer. If the
problem persists, contact Xerox
Technical Support.
2 The scanning
hardware in the ADF
portion of the scanner
has malfunctioned.
Re-boot your computer. If the
problem persists, contact Xerox
Technical Support.
3 The main board in the
scanner has
malfunctioned.
Re-boot your computer. If the
problem persists, contact Xerox
Technical Support.
4 The CCD in the body
of the scanner has
malfunctioned.
Re-boot your computer. If the
problem persists, contact Xerox
Technical Support.
5 The CCD in the ADF
portion of the scanner
has malfunctioned.
Re-boot your computer. If the
problem persists, contact Xerox
Technical Support.
6 The scanner’s cover
is open.
Close the scanner cover and
make sure it attaches
completely.
7 The lamp in the
scanner body has
malfunctioned.
Make sure that the lamp has
not been turned off manually.
See the steps on page 71 to
turn the lamp on and off. Re-
boot your computer. If the
problem persists, contact Xerox
Technical Support.
8 The lamp in the ADF
portion of the scanner
has malfunctioned.
Make sure that the lamp has
not been turned off manually.
See the steps on page 71 to
turn the lamp on and off. Re-
boot your computer. If the
problem persists, contact Xerox
Technical Support.
9 Paper jam See “Clearing Paper Jams” on
page 106.

Xerox DOCUMATE 272 Specifications

General

Brand	Xerox
Model	DOCUMATE 272
Category	Scanner
Language	English