Xerox DocuPrint C2100 Quick Reference Guide

Problems With the Print Quality 39
IE
IE
Recurring smudges Dirt in the paper path. Print several blank sheets.
The transfer feed roller, or fuser unit is old or damaged. Check the condition of the
transfer feed roller and fuser unit, and replace as necessary.
Refer to
• User Guide Replacing the Feed Roller
• User Guide Replacing the Fuser
Ink smears when rubbed The paper is damp. Replace the paper.
Refer to
• “About Paper” (P. 22)
The paper is outside the recommended specification range. Replace the paper with a
recommend size and type, and confirm that your printer driver settings are correct.
Refer to
• “About Paper” (P. 22)
The fuser unit is old or damaged. Replace the Fuser unit.
Refer to
• User Guide Replacing the Fuser
Black pages The high-voltage supply is defective. Contact our Customer Support Center or your
dealer for assistance.
Blank pages Two or more sheets may be feeding at once. Remove the paper stack from the tray, fan
it, and reinsert it.
The transfer feed roller is old or damaged. Replace the transfer feed roller.
Refer to
• User Guide Replacing the Feed Roller
The high-voltage supply is defective. Contact our Customer Support Center or your
dealers for assistance.
Hair-like marks appear in or
around black half-tone printing
Shadows appear around areas
of dense black printing
The paper was left unwrapped for a long time (especially in a dry environment).
Replace the paper.
Refer to
• “About Paper” (P. 22)
The paper is outside the recommended specification range. Replace the paper with a
recommend size and type, and confirm that your printer driver settings are correct.
Refer to
• “About Paper” (P. 22)
The transfer feed roller is old or damaged. Replace the transfer feed roller.
Refer to
• User Guide Replacing the Feed Roller
Color around the edge of
printing is incorrect
The color registration is incorrect. Adjust the color registration.
Refer to
• “1 Adjusting Color Registration” (P. 12)
Colored dots are printed at
regular intervals
(about 30 mm)
The print cartridge is dirty. Clean the print cartridge.
Symptom Reason/Action

Xerox DocuPrint C2100 Specifications

General

Brand	Xerox
Model	DocuPrint C2100
Category	Printer
Language	English